PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Equity Trust and Pershing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Equity Trust
Pershing

Equity Trust and Pershing Overview

Total reviews
52
75
Company responses
0
0
Issues resolved
0
1

Equity Trust and Pershing Consumer Ratings

Rank
423 out of 1859 in Financial Services category
286 out of 1859 in Financial Services category
Customer service
284 in category
254 in category
Website
295 in category
261 in category
Reliability
576 in category
136 in category
Billing Practices
232 in category
169 in category

Equity Trust and Pershing Rating Details

Customer service
1.2 (19 reviews)
1.3 (19 reviews)
Reviewer's quote

...Finally customer service is no help at all. My recommendation is don't self direct because the tax advantages are not really there. And if you do self direct, do not use Equity Trust..

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...The statement issued by Pershing was 25 pages full of commission fees and service charges -BOTH..

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Website
1.4 (14 reviews)
1.6 (15 reviews)
Reviewer's quote

I've been with Equity Trust since 2010 and they had a great spreadsheet which you could export that gave the date, the amount and who the payee was for each bill they paid.They announced a NEW UPGRADE which now has only the date and the amount paidon the single line printout so you have no idea who...

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...I have sent three inquires on the Pershing Website (via the Contact us link) as it is the only channel of communication I could find on its website. There is not a Customer help phone number on its website either. I have not received any reply from the company...

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Reliability
1 (13 reviews)
1.6 (12 reviews)
Reviewer's quote

I made a payment for their annual fee and found out they also took it the same amount from a credit card I had on file...They keep giving me the run around every time I call to get my money put back on the card!!! Its been almost two weeks and they are still looking into it! Now, in the meantime, I...

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My Trinidad bank wired 10kusd to Pershing but I think they left out my account number P6f001093. My name is Ravi Beekham. I would like the account to be credited with these funds.Thanks

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Billing Practices
1.1 (13 reviews)
1.4 (11 reviews)
Reviewer's quote

I wrote to the President 3 times and even asked if he paid his employees. I am seeking to start a class action against Equity trust, Guardian Law and Tax lien Tutor, I will need an Attorney in Utah with a corresponding Attorney in Ohio. I have numerous complaints against them, requested a...

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Pershing has my money and everything has to beonline with a scanner, copy machine, and fax machine. Pershing will not give you a physical address to get your information to them. They make it as difficult as possible to get your money and even charge you fees for keeping it while you cannot get...

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Equity Trust and Pershing Pros and Cons

Pros
No votes
  • Staff i spoke with over the phone
  • Good at lying deceit fraud
  • Ck on investment
Cons
  • Serious mistakes and lack of customer service
  • Lack of customer service
  • No service provided
  • Poor service
  • Not getting a 1099
  • No communication with client none whatsoever

Equity Trust and Pershing Most Positive Reviews

Top rated reviews
No votes
5

i been calling to get a accout on line now they say my number dont work if this is true i need a new number or you need...

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No votes
5

Pershing's job is to be the custodian not the advisor. If you lost money it is because of the investments your advisor...

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Equity Trust and Pershing Most Critical Reviews

Lowest rated reviews
1

I opened my account at Equity Trust on September 26, and have had nothing but problems, one mistake after the other. Fi...

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1

Clearing houses, fiduciary custodians have the obligation to transfer the funds they receive to the institution their cl...

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1

I have been with Equity Trust for 7 years too long. Every time their system gets upgraded, I can no longer log in to...

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1

it has been 2 months to change.. so I did not get money last month. I DO NOT GET EMAILS ANYMORE. JUST NOW GOT A NEW...

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Equity Trust and Pershing Latest Reviews

Recent published reviews
No votes

The Gold & silver company wants you to use Equity trust, tells you it's just $80. a year, when asked how many fees for a...

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1

Pershing has my money and everything has to be
online with a scanner, copy machine, and fax machine. Pershing will not gi...

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No votes

When the broker that got me into this 8$#**$# of a company lost his securities license and disappeared they quadrupled...

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No votes

Check returned refer to maker. Not sure why it did not go through

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Equity Trust and Pershing Products and Services

Most reviewed product and services
  • Equity Trust Account (21 reviews)
  • Equity Trust Customer Care (8 reviews)
  • Pershing Investment Service (13 reviews)
  • Pershing Customer Care (8 reviews)
  • Pershing Account (6 reviews)