PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pacific Tycoon and Equity Institutional as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pacific Tycoon
Equity Institutional

Pacific Tycoon and Equity Institutional Overview

Total reviews
110
42
Company responses
0
0
Issues resolved
1
0

Pacific Tycoon was first mentioned on PissedConsumer on Sep 20, 2013 and since then this brand received 110 reviews. It is 68 reviews more than Equity Institutional received since May 7, 2013.

Pacific Tycoon and Equity Institutional Consumer Ratings

Rank
269 out of 2599 in Financial Services category
235 out of 2599 in Financial Services category
Reliability
150 in category
168 in category
Customer service
158 in category
214 in category
Staff
151 in category
156 in category

According to consumer ratings and reviews, Equity Institutional ranks 34 points higher in the Financial Services category than Pacific Tycoon. People gave Pacific Tycoon 1.4 stars for Reliability criterion in Financial Services category and it is 393 points higher than the worst rated brand in this category. At the same time, Equity Institutional was rated 1.3 stars for Reliability criterion in this category and it is 375 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Pacific Tycoon has a higher rating than Equity Institutional. Regarding Staff criterion, consumers gave Pacific Tycoon 1.6 stars and it is 72% greater than other in category. Equity Institutional however was rated 1.6 stars and it is 71% greater than other in category.

Pacific Tycoon and Equity Institutional Rating Details

Reliability
1.4 (46 reviews)
1.3 (12 reviews)
Reviewer's quote

...This company has proven their reliability and trustworthiness..

Dontre

They were charging me $40 due to the fact that I was getting paper statements. This in addition to the $230 fee to store my precious metals. I tried to call them to have my account changed to electronic notices. I could not get through on the customer service line. However, there was an option on...

Tod L
Customer service
1.5 (43 reviews)
1.3 (16 reviews)
Reviewer's quote

I bought 2 containers of $7000 and made no more than $100 in 7 years, furthermore I’ve not seen this $100 and I’ve been trying to get my investments back for 2 years which I was promised I could get my money back after 3 years. They don’t return calls or answer emails. I’ve spoken to numerous...

Doyin

Customer service is terrible. They think that you work for them. Their fees are not even competitive with other custodians...

Mark H
Staff
1.6 (43 reviews)
1.6 (15 reviews)
Reviewer's quote

I have 40 containers deployed by Pacific Tycoon and since more that two years I am not receiving any income . I asked the management to sell the containers since more than 2 years . I am not receiving any response to my emails and no phone contacts are been responded

Ibrahim K

I keep signing up for the paperless statements that saves me $10.00 but it is always disappearing so that I have to pay the $10.00 per year.The real problem co is Patriot Gold where I lost $80K and they can't/won't explain it (went to unknown fees and such).

Don D

Pacific Tycoon and Equity Institutional Pros and Cons

Pros
  • Worse
  • Reliability of income
  • Professionalism
  • I just have to make 1 call to buy or sell
Cons
  • Customer service
  • Thieves
  • Have been ripped off
  • Exhorbitant fees
  • Didnt give all the facts and the hidden facts
  • Service

Pacific Tycoon and Equity Institutional Most Positive Reviews

Top rated reviews
5

I have been investing since July 2015. They have never missed a payment to me. In my account like clockwork before the...

4

I keep signing up for the paperless statements that saves me $10.00 but it is always disappearing so that I have to pay...

Pacific Tycoon and Equity Institutional Most Critical Reviews

Lowest rated reviews
1

Stop lying to people. You all work for this so-called Pacific Tycoon to give a professional image to more and more...

1

Global Asset Management sold me silver. It had to be held by Equity Institutional in an IRA account which I found later...

Pacific Tycoon and Equity Institutional Latest Reviews

Recent published reviews

I paid for 5 containers, initially got some small returns then nothing. What a scam.

Read all 110 reviews

They have had my Ira funds. I was alerted to the fact that I like many do not wish to do business with them so before...

Read all 42 reviews

Pacific Tycoon and Equity Institutional Products and Services

Most reviewed product and services
  • Pacific Tycoon Investment Service (37 reviews)
  • Pacific Tycoon Shipping Container Investment Service (16 reviews)
  • Pacific Tycoon Customer Care (9 reviews)
  • Equity Institutional Account (17 reviews)
  • Equity Institutional Silver Investment Service (2 reviews)
  • Equity Institutional Customer Care (2 reviews)