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Equinox Fitness
Planet Fitness

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Equinox Fitness

Equinox Fitness

2.0
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 9 TOTAL REVIEWS
Rank
53 out of 653
in Fitness Centers category
Rating Details
Staff
Price Affordability
Customer service
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    13
  • SUCCESSFUL
    8%
  • AVG CALL DURATION
    00:12
  • ISSUES RESOLVED
    33%
Top Products and Services
2.1
4 reviews
1.3
2 reviews
Planet Fitness

Planet Fitness

2.4
  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3407 TOTAL REVIEWS
Rank
23 out of 653
in Fitness Centers category
Rating Details
Staff
Price Affordability
Customer service
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    8063
  • SUCCESSFUL
    59%
  • AVG CALL DURATION
    01:57
  • ISSUES RESOLVED
    4%
Top Products and Services
2.4
1151 reviews
2.9
493 reviews
2.9
319 reviews

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Anonymous
#1703097

I have never been to Planet Fitness. My complaint is about the gym where I am currently a member, Equinox Fitness.

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