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Equifax

Financial Services
  • 1 ISSUES RESOLVED
  • 150 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
1.1
Customer service
Staff
  • No assistance to correct information in credit report 2

Customers don't like

  • Amount of time spent4
  • Do not read complaints3
  • Disorganized3
  • Unable to update file2
  • Lack of prompt service2
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SMS-NA

Financial Services
Has verified representatives
  • 0 ISSUES RESOLVED
  • 7 COMPANY RESPONSES
  • 7 TOTAL REVIEWS

Not enough votes to show an average rating

Customer service
Staff

No items

Customers don't like

  • Pretended to call on behalf of important and busy colleague1
  • Called three times instead of waiting for call back1

Products by SMS-NA

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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