PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Equifax and Myfico as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Equifax
Myfico

Equifax and Myfico Overview

Total reviews 214 67
Company responses 0 0
Issues resolved 1 0

Equifax and Myfico Consumer Ratings

Rank
425 out of 1895 in Financial Services category
300 out of 1895 in Financial Services category
Customer service
275 in category
236 in category
Website
324 in category
163 in category
Product or Service Quality
245 in category
177 in category
Reliability
213 in category
105 in category

Equifax and Myfico Rating Details

Customer service
1.1 (81 reviews)
1.3 (12 reviews)
Reviewer's quote

...So with that said, Equifax need better customer service and help me with my request. I will continue to reach out until my request is completed. I already have enough headache with my identity being stolen, the damage never ends...

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...So I called in this morning to cancel my subscription and the woman I spoke to in customer service said she needed my social security number to verify my identity. Please. You can't use my account number? I would never be comfortable with that...

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Website
1.2 (68 reviews)
2 (15 reviews)
Reviewer's quote

...The website directs me to call customer service. I wasn't pleased with customer service, and I am very tired of contacting them. Please remove the information to contact customer service...

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FICO is a racket. I have decreased my debit by over $60,000 since 2016 and my score should be increasing. The latest dip was 18 points for paying off my truck loan with Well Fargo one year early. My credit rating should be increasing and not decreasing. There EXCUSE now is that I only have three...

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Product or Service Quality
1.1 (68 reviews)
1.5 (16 reviews)
Reviewer's quote

Initially, my home page indicated no score (just a big question mark where the score should be), and after 2 calls to Equifax customer service, they were able to get a score to appear. However, there is no supporting statistics or information available for viewing. Have made several more calls to...

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...FICO says I have to buy a product in order to get them to fix it. I have called many times to them, discover, transunion, experian, equifax, the banks, the company that founded FICO. I have called absolutely everyone that I can think of in order to get this situation fixed...

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Reliability
1.1 (56 reviews)
1.8 (12 reviews)
Reviewer's quote

answered all security questions; held 20 minutes; selected customer call-back; when called back, I was transferred to another number for customers with products; held 10 more minutes; rep could not help me; couldn't understand why 3rd attempt to use temp password did not work; hung up on me. tried...

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Don't pay $50 for three reports, side by side, with FICO numbers. It's a rip off. You can get them cheaper through the CRA. MyFICO has a very complicated (on purpose I suspect) way of handling their subscriptions so as to confuse their consumer. And no, they will not refund you if you made a...

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Equifax and Myfico Pros and Cons

Pros
  • There are no pros to the existance of this credit bureau
  • No assistance to correct information in credit report
  • No pros
  • Easy to sign up
Cons
  • Customer service
  • Amount of time spent
  • Do not read complaints
  • You cannot directly contact this company
  • Will not give you full refund
  • Will not fix credit score that they report to mortgage companies

Equifax and Myfico Most Critical Reviews

Lowest rated reviews
1

I ordered my credit report and score over the phone over a month ago, but the report never came. It took me finding a ch...

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1

I saw an ad marketing score watch. At the top of the ad it clearly say: The only company that monitors all 3 scores. I...

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1

In Oct 2012 my son had a piece of mail stolen that contained all his personal information. I encouraged him to sign up...

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1

MyFico allowed me to set up 2 accounts, one for me and one for my wife. These accounts automatically bill every month...

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Equifax and Myfico Latest Reviews

Recent published reviews
1

My story with this agency; I have a fraud alert due to identity theft with all 3 credit Bureaus, when I was ready to per...

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No votes

I just need my FICO score, please. How can I get it?

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No votes

Please help finally.They need better service

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No votes

responsible debt free people have poor credit ratings. it should be just the opposite. I have never missed a payment on...

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Equifax and Myfico Products and Services

Most reviewed product and services
  • Equifax Credit Report (33 reviews)
  • Equifax Credit Monitoring (15 reviews)
  • Equifax Free Trial (5 reviews)
  • Myfico Subscription (21 reviews)
  • Myfico Credit Report (5 reviews)
  • Myfico Fico Ultimate 3b Subscription (2 reviews)