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Equifax

Financial Services
  • 1 ISSUES RESOLVED
  • 145 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $5.5K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • No assistance to correct information in credit report 2
  • Not acknowledging identification documents i sent repeatedly 1
  • Not providing my credit report after multiple tries and calls 1

Customers don't like

  • Do not read complaints3
  • Amount of time spent3
  • Disorganized3
  • Negligence due to failure to apply software security patches2
  • Unable to update file2
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Money Network

Financial Services
  • 1 ISSUES RESOLVED
  • 451 TOTAL REVIEWS
  • $27.5K CLAIMED LOSSES
  • $639 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Not much 4
  • Being able to call customer service at any hour 1
  • Ease of use 1
  • Made it sound so easy to make money 1
  • Money network stole my paycheck 1

Customers don't like

  • Your company as a whole7
  • Terrible customer service5
  • Attitude from customer service4
  • Lack of customer service no supervisor available4
  • Misleading advertising practices3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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