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Equifax

Financial Services
  • 1 ISSUES RESOLVED
  • 160 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $7.3K AVERAGE LOSS
1.2
Customer service
Website
Staff
Reliability
Privacy and Data Security
  • No assistance to correct information in credit report 2

Customers don't like

  • Customer service5
  • Amount of time spent4
  • Do not read complaints3
  • Disorganized3
  • Unable to update file2
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Merrill Lynch

Financial Services
  • 0 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $110K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Privacy and Data Security
  • Shaunna anderson 1
  • Reasonable fees for services 1
  • Mike bukata 1
  • Eddie dulin 1
  • Customer service before trying to close account 1

Customers don't like

  • Horrible customer service6
  • Lack of fiduciary duties in account administration2
  • Lack of communication2
  • Site difficult to navigate1
  • Shyster company1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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