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Epson

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 172 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • To be determined 3
  • Reasonable ink cartridge replacement 2
  • Ease of use and print quality 2
  • Design nice 2
  • Answered the phone 2

Customers don't like

  • Quality3
  • Printer is junk3
  • Does not care about their products working for the consumer3
  • Customer support3
  • Wasted valuable time2
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Squaretrade

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 241 TOTAL REVIEWS
  • $60.3K CLAIMED LOSSES
  • $575 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Service i received in the past 6
  • Initial ploy sounded good 4
  • Went over and above to resolve my problem 2
  • Them before i had to file a claim 2
  • Price 2

Customers don't like

  • Horrible customer service6
  • Being deceived6
  • Warranty and their customer service4
  • Run around no positive service4
  • Never replaced or repaired as agreed4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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