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Epson

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 123 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Answered the phone 2
  • Worst and useless 2
  • Reasonable ink cartridge replacement 2
  • To be determined 2
  • Usability 1

Customers don't like

  • Printer is junk7
  • Wasted valuable time6
  • Keep popping up with error code at ink change5
  • Waste money5
  • Product3
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Squaretrade

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 111 TOTAL REVIEWS
  • $26K CLAIMED LOSSES
  • $499 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Service i received in the past 4
  • Initial ploy sounded good 2
  • Price 2
  • Product is it was useable 1
  • Went over and above to resolve my problem 1

Customers don't like

  • Run around no positive service11
  • Being deceived11
  • Being lied to7
  • Never replaced or repaired as agreed7
  • Would not honor my policy5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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