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Epson

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 138 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • To be determined 2
  • Reasonable ink cartridge replacement 2
  • Ease of use and print quality 2
  • Design nice 2
  • Answered the phone 2

Customers don't like

  • Printer is junk3
  • Does not care about their products working for the consumer3
  • Wasted valuable time2
  • Waste money2
  • Product2
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Netgear

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 139 TOTAL REVIEWS
  • $30.3K CLAIMED LOSSES
  • $513 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product when it works 2
  • Very un-productive 1
  • Pro 1
  • I liked the product when it worked 1

Customers don't like

  • Tech support5
  • Technical support4
  • Because you refuse to stand behind one of your products4
  • Tries to charge to change settings3
  • Horrid customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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