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Epson

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 123 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Answered the phone 2
  • Design nice 2
  • Reasonable ink cartridge replacement 2
  • To be determined 2
  • Worst and useless 2

Customers don't like

  • Printer is junk7
  • Wasted valuable time6
  • Keep popping up with error code at ink change5
  • Waste money5
  • Does not care about their products working for the consumer4
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Microsoft

Software
  • 3 ISSUES RESOLVED
  • 246 TOTAL REVIEWS
  • $50.2K CLAIMED LOSSES
  • $591 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Windows version 7 3
  • Surface when it actually worked 1
  • Used by many people 1
  • Using word until it became terrible 1
  • Windows up to version 7 1

Customers don't like

  • Tech suport was very bad7
  • Customer support6
  • Microsofts apparent arrogance6
  • Microsofts unprofessionalism6
  • Series of many service shut outs6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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