PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Epson and Kodak as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Epson
Kodak

Epson and Kodak Overview

Total reviews 367 127
Company responses 0 0
Issues resolved 5 0

Epson and Kodak Consumer Ratings

Rank
212 out of 831 in Gadgets and Accessories category
288 out of 1834 in Appliances and Electronics category
Customer service
113 in category
160 in category
Product or Service Quality
146 in category
223 in category
Website
165 in category
349 in category
Value for money
156 in category
237 in category

Epson and Kodak Rating Details

Customer service
1.4 (153 reviews)
1.6 (23 reviews)
Reviewer's quote

Bad customer service and policies l..

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...I contacted Kodak customer service but, got automated system saying you're *** out of luck and use the online help menu..

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Product or Service Quality
1.3 (151 reviews)
1.7 (20 reviews)
Reviewer's quote

Worst customer service I've ever experienced. Worst printer I've ever had. Don't buy an epson their products are garbage and the support is an absolute joke...

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Originally contacted customer service through chat, for a faulty ink cartridge, Once they found out it was not a printer issue they gave me some other numbers to call. Turns out the other numbers where for HP, not Kodak. In trying to contact Kodak I get the response all lines are busy and the they...

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Website
1.6 (127 reviews)
1.8 (20 reviews)
Reviewer's quote

Went to website and called technical support number that was given to me after I entered my model number. When I called the tech support number given to me I then had to walk through a phone call routing tree menu and selected stand-alone scanner and waited on hold for very long time only to be...

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The online user guides on the Kodak website are useless and there is no way I can contact Kodak on line to get support for this particular product. Their web site doesn't show a phone number either; perhaps they don't want their customers bugging them. It looks like Kodak is trying to force...

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Value for money
1.4 (126 reviews)
1.9 (19 reviews)
Reviewer's quote

...Epson time is money and people don't have time to keep repeating themselves. It's less of a headache to simply by another printer then to deal with your tech support they sound like broken records..

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TV power is on but no display

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Epson and Kodak Pros and Cons

Pros
  • Printer
  • To be determined
  • Prinkter worked until the update that sabotaged it
  • Print is descent machine price was good
  • Features
  • Printer features
Cons
  • Does not care about their products working for the consumer
  • Customer support
  • Customer service
  • Poor customer service
  • Lack of technical support
  • Useless irrelevant information in the online user guides

Epson and Kodak Most Positive Reviews

Top rated reviews
5

Very dumb! All I needed to do is reinstall the ink cartridge, and now it works.

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5

My Kodak c310 would not print. Kept saying printhead loose or missing. Looked up how to fix the problem. After removing...

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5

printer jammed and printing random patters and colors: (

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4.3

Tv power is on but no display.

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Epson and Kodak Most Critical Reviews

Lowest rated reviews
1

I am now on my second printer in 25 days. Today I will be bring this back to best buy and buying anything but. I know...

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1

My wife is a pre-school teacher and at the end of the year she has lots and lots of copies to make for all the kids book...

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1

If you want to put up with lame software telling you to buy more ink this one is for you. Their customer service is als...

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1

We purchased a 6150 2 years ago was a great printer for about 18 months, then it started sucking up ink like no...

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Epson and Kodak Latest Reviews

Recent published reviews
3.6

Great help over the phone. Took a while to fix. Wireless direct without wifi network wouldn't setup. Instruction include...

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2.2

Phone robot said all lines are busy try again later

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No votes

Epson WF 3733 printer from Walmart has not print one word word since hooked up had a friend look at who works on pc and...

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4.2

TV power is on but no display

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Epson and Kodak Products and Services

Most reviewed product and services
  • Epson Printer (82 reviews)
  • Epson Ink Cartridge (22 reviews)
  • Epson Wf-3640 Printer (12 reviews)
  • Kodak Printer (72 reviews)
  • Kodak Esp 2150 Printer (2 reviews)
  • Kodak Ink Cartridge (1 review)