PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Epson and Hewlett Packard as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Epson
Hewlett Packard

Epson and Hewlett Packard Overview

Total reviews 347 532
Company responses 0 0
Issues resolved 5 3

Epson and Hewlett Packard Consumer Ratings

Rank
204 out of 821 in Gadgets and Accessories category
325 out of 1813 in Appliances and Electronics category
Customer service
122 in category
245 in category
Product or Service Quality
158 in category
352 in category
Price Affordability
165 in category
321 in category
Value for money
163 in category
289 in category

Epson and Hewlett Packard Rating Details

Customer service
1.3 (141 reviews)
1.4 (143 reviews)
Reviewer's quote

Bad customer service and policies l..

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...None of the customer service people understand what you are saying..

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Product or Service Quality
1.3 (139 reviews)
1.3 (130 reviews)
Reviewer's quote

...And the final affront is to deal with a customer service company called "pissed consumer" can only mean the majority of people who purchase this product are as unhappy as I am. Last epson I'll ever buy..

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The absolute WORST customer service ever! Bought a a brand new all in one and out of the box had issues with some of the software. Forced me to pay an upfront fee of $40 and monthly payment of $16. 99, saying they're not responsible for Microsoft software...

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Price Affordability
2.2 (118 reviews)
2.2 (123 reviews)
Reviewer's quote

I purchased it due to its affordability, but turns out to be one of the most expensive printers I've ever owned. I've spent more in ink than i did on the printer in the 2 years I've owned it, and literally have printed less than 2 dozen items, and less than 10 of those were of any quality. Spent...

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Within this period I signed for Instant Ink, a monthly program that allows you to print a number of copies for a fair price. As my first printer didn't work at all, I cancelled the program, why pay a monthly fee for no printer? The new printer came without cartridges. I opened the box and right...

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Value for money
1.4 (117 reviews)
1.7 (107 reviews)
Reviewer's quote

...Epson time is money and people don't have time to keep repeating themselves. It's less of a headache to simply by another printer then to deal with your tech support they sound like broken records..

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Stopped working and HP said to buy a new printer wont stand behind their products!!!!only 18 mos old and stopped working!!! Wont buy another HP product dont waste your money buy Another brand I hardly use the printer doesnt get daily use and still didnt last much longer than a year!!!!..

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Epson and Hewlett Packard Pros and Cons

Pros
  • Printer
  • To be determined
  • Prinkter worked until the update that sabotaged it
  • Used to have good customer service
  • Price
  • Past sales
Cons
  • Does not care about their products working for the consumer
  • Customer support
  • Customer service
  • Customer service
  • Products
  • Issue remains unresolved

Epson and Hewlett Packard Most Positive Reviews

Top rated reviews
5

Very dumb! All I needed to do is reinstall the ink cartridge, and now it works.

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5

I have been a loyal HP customer for MANY years, with laptop and desktop PC's, and especially PRINTERS. HP has been an...

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5

printer jammed and printing random patters and colors: (

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5

Along with the advancement of technology, various errors have started to interrupt daily printing work. An unprecedented...

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Epson and Hewlett Packard Most Critical Reviews

Lowest rated reviews
1

I am now on my second printer in 25 days. Today I will be bring this back to best buy and buying anything but. I know...

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1

Late 2010, I purchased an HP Pavilion dv7-3188cl Entertainment Notebook laptop with extended an extended. In early 2012...

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1

If you want to put up with lame software telling you to buy more ink this one is for you. Their customer service is als...

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1

My HP Envy 4500 printer wasn't working, so I contacted the online support site. After 3 people told me they could help...

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Epson and Hewlett Packard Latest Reviews

Recent published reviews
1

I googled sublimation printer and the model we-7710 shows up and I bought this printer and sublimation ink and the...

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1

Printer consistently shows "offline". I have contacted customer support on 2 occasions and neither employee was able to...

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5

Printer bad ink drag all over photo

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2

The absolute WORST customer service ever! Bought a a brand new all in one and out of the box had issues with some of...

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Epson and Hewlett Packard Products and Services

Most reviewed product and services
  • Epson Printer (81 reviews)
  • Epson Ink Cartridge (22 reviews)
  • Epson Wf-3640 Printer (12 reviews)
  • Hewlett Packard Laptop (143 reviews)
  • Hewlett Packard Printer (67 reviews)
  • Hewlett Packard Ink Cartridge (38 reviews)