PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Epson and Hewlett Packard as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Epson
Hewlett Packard

Epson and Hewlett Packard Overview

Total reviews
256
433
Company responses
0
0
Issues resolved
3
2

Hewlett Packard was first mentioned on PissedConsumer on Jun 22, 2007 and since then this brand received 433 reviews. It is 177 reviews more than Epson received since Jul 24, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Epson customer support team than with Hewlett Packard customer service.

Epson and Hewlett Packard Consumer Ratings

Rank
180 out of 1145 in Gadgets and Accessories category
319 out of 2621 in Appliances and Electronics category
Product or Service Quality
133 in category
321 in category
Customer service
99 in category
232 in category
Price Affordability
143 in category
271 in category

Epson and Hewlett Packard Rating Details

Product or Service Quality
1.3 (108 reviews)
1.2 (81 reviews)
Reviewer's quote

...Print quality is poor and in consistent in alignment and the heads require cleaning on a weekly basis 5. Kicks itself off the wireless settings and must be reset, repeatedly 6. Slower than advertised and makes a screeching sound as the paper feeds through...

Mikie

Do not do yourself and your business a disservice by purchasing and HP printer or any HP product for that matter. I have two HP printers in my home. Both of them top of the line at the time...

PissedConsumer1773426
Customer service
1.3 (102 reviews)
1.3 (90 reviews)
Reviewer's quote

...just got off the phone with a child in customer service Epson could do so much more that would cost and take nothing in the big Epson picture. but that little nothing on their end would be so big for someone like me and my business ..

Bryce L

...After never receiving an email receipt I called customer service. I finally received a receipt but was told that they could not give me a delivery date because my computer was not built yet. I asked them to expedite my order but was told they would not accommodate me...

Del
Price Affordability
2.2 (88 reviews)
2.3 (67 reviews)
Reviewer's quote

I purchased it due to its affordability, but turns out to be one of the most expensive printers I've ever owned. I've spent more in ink than i did on the printer in the 2 years I've owned it, and literally have printed less than 2 dozen items, and less than 10 of those were of any quality. Spent...

PissedConsumer1560511

Said they'd repair it for the discounted price of just $309. With no guarantee, of course, that the same thing wouldn't happen again as, according to the internet responses, the repaired hinges just break again. I can't afford to spend $300 on a repair that won't fix the problem, so I'm stuck with...

Yusuf

Epson and Hewlett Packard Pros and Cons

Pros
  • To be determined
  • Printer
  • Prinkter worked until the update that sabotaged it
  • Customer service
  • Past sales
  • Horrific
Cons
  • Customer support
  • Cant print black when any three color cartridges are out
  • Wasted valuable time
  • Customer service
  • Products
  • Being ignored when they find out they are at fault

Epson and Hewlett Packard Most Positive Reviews

Top rated reviews
3.3

I had a difficult time getting the printer and mac computer working due to poor to no instructions. I called the 800...

5

I have been a loyal HP customer for MANY years, with laptop and desktop PC's, and especially PRINTERS. HP has been an...

Epson and Hewlett Packard Most Critical Reviews

Lowest rated reviews
1

I am now on my second printer in 25 days. Today I will be bring this back to best buy and buying anything but. I know...

1

Late 2010, I purchased an HP Pavilion dv7-3188cl Entertainment Notebook laptop with extended an extended. In early 2012...

Epson and Hewlett Packard Latest Reviews

Recent published reviews
1

The worst printer, customer service and corporate staff. I have purchase not one but two Epson Printers and have had the...

Read all 256 reviews
1

Do not do yourself and your business a disservice by purchasing and HP printer or any HP product for that matter. I...

Read all 433 reviews

Epson and Hewlett Packard Products and Services

Most reviewed product and services
  • Epson Printer (66 reviews)
  • Epson Ink Cartridge (20 reviews)
  • Epson Wf-3640 Printer (10 reviews)
  • Hewlett Packard Laptop (135 reviews)
  • Hewlett Packard Printer (58 reviews)
  • Hewlett Packard Ink Cartridge (37 reviews)