PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Epson and Hewlett Packard as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Epson
Hewlett Packard

Epson and Hewlett Packard Overview

Total reviews 382 604
Company responses 0 0
Issues resolved 5 3

Epson and Hewlett Packard Consumer Ratings

Rank
222 out of 841 in Gadgets and Accessories category
392 out of 1847 in Appliances and Electronics category
Customer service
124 in category
276 in category
Product or Service Quality
160 in category
350 in category
Website
179 in category
392 in category
Value for money
167 in category
298 in category

Epson and Hewlett Packard Rating Details

Customer service
1.3 (163 reviews)
1.3 (178 reviews)
Reviewer's quote

I called customer service,they told me the printer was fine. They said that it was my mac PC because I had malware on it. I took it off,and it still won't work...

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I ended up returning my printer from Hewlett-Packard because of poor customer service you cannot get a live person on the phone. I was transferred 10 times to get someone who was texting back-and-forth and who could not answer my question. I will never refer any type of equipment thats made by...

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Product or Service Quality
1.3 (156 reviews)
1.3 (161 reviews)
Reviewer's quote

...Will NEVER buy another Epson product!..

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...I am very upset to spend more than $2,000 for a bait and switch product. This is NOT what I paid for and HP has robbed me with their tactics on this sale. They sent me a computer without the touch screen feature that I paid for..

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Website
1.6 (136 reviews)
1.7 (154 reviews)
Reviewer's quote

Went to website and called technical support number that was given to me after I entered my model number. When I called the tech support number given to me I then had to walk through a phone call routing tree menu and selected stand-alone scanner and waited on hold for very long time only to be...

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HP blamed Fedex for the shipping information not being updated on Fedex's website however when I spoke to Fedex they simply said HP has not shipped the order..

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Value for money
1.4 (134 reviews)
1.7 (137 reviews)
Reviewer's quote

...Epson time is money and people don't have time to keep repeating themselves. It's less of a headache to simply by another printer then to deal with your tech support they sound like broken records..

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...I have wasted hours on this and spent a lot of money on your products. I am done with HP..

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Epson and Hewlett Packard Pros and Cons

Pros
  • Printer
  • To be determined
  • Prinkter worked until the update that sabotaged it
  • Used to have good customer service
  • Price
  • Past sales
Cons
  • Does not care about their products working for the consumer
  • Customer service
  • Customer support
  • Customer service
  • Products
  • Issue remains unresolved

Epson and Hewlett Packard Most Positive Reviews

Top rated reviews
5

Very dumb! All I needed to do is reinstall the ink cartridge, and now it works.

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5

I have been a loyal HP customer for MANY years, with laptop and desktop PC's, and especially PRINTERS. HP has been an...

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5

printer jammed and printing random patters and colors: (

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5

Along with the advancement of technology, various errors have started to interrupt daily printing work. An unprecedented...

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Epson and Hewlett Packard Most Critical Reviews

Lowest rated reviews
1

I am now on my second printer in 25 days. Today I will be bring this back to best buy and buying anything but. I know...

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1

Late 2010, I purchased an HP Pavilion dv7-3188cl Entertainment Notebook laptop with extended an extended. In early 2012...

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1

If you want to put up with lame software telling you to buy more ink this one is for you. Their customer service is als...

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1

My HP Envy 4500 printer wasn't working, so I contacted the online support site. After 3 people told me they could help...

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Epson and Hewlett Packard Latest Reviews

Recent published reviews
No votes

my printer not proper print in photoshop

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2.4

When I ordered an HP Elite800 G5 All-in-One PC 23.8" Desktop computer on October 10, 2020, the website listed one of its...

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No votes

A brand new xp430. printed maybe 20 pages then ink runs out. Never ever was able to connect Wi-Fi. I spent hours of my...

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1

They kept wanting me to speak to virtual agent - I did this for a half hour - and did all they asked regarding printer m...

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Epson and Hewlett Packard Products and Services

Most reviewed product and services
  • Epson Printer (83 reviews)
  • Epson Ink Cartridge (23 reviews)
  • Epson Wf-3640 Printer (12 reviews)
  • Hewlett Packard Laptop (146 reviews)
  • Hewlett Packard Printer (75 reviews)
  • Hewlett Packard Ink Cartridge (40 reviews)