PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rockstar Games and Epic Games as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rockstar Games
Epic Games

Rockstar Games and Epic Games Overview

Total reviews
4152
2054
Company responses
0
0
Issues resolved
6
6

Rockstar Games and Epic Games Consumer Ratings

Rank
25 out of 293 in Games and Movies category
45 out of 293 in Games and Movies category
Customer service
22 in category
29 in category
Website
35 in category
46 in category
Value for money
14 in category
33 in category
Product or Service Quality
22 in category
32 in category

Rockstar Games and Epic Games Rating Details

Customer service
2.5 (1447 reviews)
2.2 (678 reviews)
Reviewer's quote

...Very awful and poor customer service..

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Customer service has not contacted me back and all I want to do is just have my account back..

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Website
3 (1410 reviews)
2.4 (607 reviews)
Reviewer's quote

There was no answer because I guess it was too late cannot find it on your website targeting mode got turned off and we cannot figure out how to turn it back on we have tried Googling it I have even tried to contact your customer support and look on your website but there is nothing about it..

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They told me to go to their website which I already did and they refused to help me because the person that hacked my account used them to change my password. And there's no one to tell because they keep refusing to help me saying I already got in contact with them and to refer to my previous...

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Value for money
3 (1351 reviews)
2.5 (593 reviews)
Reviewer's quote

Please I want my money back..

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...The amount of money I pay for my child to play Fortnite, I should be able to speak to someone immediately to resolve my issues..

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Product or Service Quality
3 (1349 reviews)
2.4 (588 reviews)
Reviewer's quote

I was trying to delete my second account in my main account girl got deleted by accident after after I got kicked off your service when I log back in my main account was gone please help me get it back thank you hello. I was playing the game and you and it crashed and I lost my main girl account..

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Fortnite Services finally restored the account for my son after 24 hours. At the outset my son received an email stating that they needed to receive the Inception date of the account and some of the key changes to the account when it was first issued. My son explained that he had purchased the...

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Rockstar Games and Epic Games Pros and Cons

Pros
  • Loved playing the game
  • I love gta
  • Play gta v online
  • Good game fun
  • Just give me my v-bucks
  • Fortnite
Cons
  • Customer service
  • Will not help fix problems when they are wrong
  • Trying to get consumer service to contact me
  • Terrible customer service
  • Cant talk to a real human for customer service
  • Very poor service help

Rockstar Games and Epic Games Most Positive Reviews

Top rated reviews
5

I would like a refund on GTA V i bought the game a year ago on the xbox live store and nothing was wrong with it but...

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5

I recently got the merry mint redeem code, and there is a issue about that there is a error, saying that it has been...

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5

When i join gta v online people with poor internet keeps kicking me out of games need you fix them

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5

Someone hacked my account and I need all my skins back call me my phone number is +14076177725

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Rockstar Games and Epic Games Most Critical Reviews

Lowest rated reviews
1

Worst customer service ever!!!!! I am playing GTA series since first part. Just recently I've got the GTA 5,played for...

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1

This is a joke, do NOT give money to this game or any epic games its a scam and they should be banned from US. Clash...

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1

Almost everyone cheats on rock star games I'll never buy rock star games again

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1

I have been waiting for over and hour to talk to some one and I have heard nothing from you guys!

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Rockstar Games and Epic Games Latest Reviews

Recent published reviews
No votes

Somebody hacked in and took all the race boost that you start the race with.

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No votes

I bought 1,000 v bucks from fortnite and I still don't have it and it took money from my account

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No votes

Salve ho comprato un joistick blue nuovo e originale e lo stesso giorno mi dava problemi in gta 5 quindi l'ho cambiato...

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No votes

i wanted to tailk to him

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Rockstar Games and Epic Games Products and Services

Most reviewed product and services
  • Rockstar Games Grand Theft Auto Video Game (1319 reviews)
  • Rockstar Games Video Game (501 reviews)
  • Rockstar Games Account (376 reviews)
  • Epic Games Account (276 reviews)
  • Epic Games Fortnite Video Game (192 reviews)
  • Epic Games Video Game (68 reviews)