PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rockstar Games and Epic Games as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rockstar Games
Epic Games

Rockstar Games and Epic Games Overview

Total reviews 3982 2078
Company responses 0 0
Issues resolved 7 7

Rockstar Games and Epic Games Consumer Ratings

Rank
25 out of 314 in Games and Movies category
38 out of 314 in Games and Movies category
Customer service
21 in category
28 in category
Website
34 in category
45 in category
Value for money
15 in category
32 in category
Product or Service Quality
22 in category
30 in category

Rockstar Games and Epic Games Rating Details

Customer service
2.5 (1409 reviews)
2.2 (706 reviews)
Reviewer's quote

I cannot log into my social club account because I don't have the ver 2-step Verification code anymore also when I contact customer service for any reason they are very unhelpful..

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...This is really bad customer service. Lost everything I got from the years of playing I hope you guys still have my account in the background its just not connected with my email for some reason do to the update..

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Website
3 (1378 reviews)
2.5 (636 reviews)
Reviewer's quote

There was no answer because I guess it was too late cannot find it on your website targeting mode got turned off and we cannot figure out how to turn it back on we have tried Googling it I have even tried to contact your customer support and look on your website but there is nothing about it..

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Just sends u to a website. I want to speak to a human about a refund!..

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Value for money
3 (1316 reviews)
2.5 (628 reviews)
Reviewer's quote

I got a discount house on GTA 5 and replaced it with my high end apt and I lost money out of it thinking I would get money back for a cheaper place but I lost my place and all the money..

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I will be $79 for some Vbox and I bought runs in and its all of my Vbox away and I dont have any money so I can buy more Vbox in nine dollars or some Vbox and I dont have a have no more am upset..

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Product or Service Quality
3 (1312 reviews)
2.4 (621 reviews)
Reviewer's quote

RockStar will not answer their phone and most of the customer service response is BOTS. They have wronged allot of people over the last few days over an issue in their software and have not addressed the issue fairly. Ive personal invested over $800...

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...Your service sucks..

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Rockstar Games and Epic Games Pros and Cons

Pros
  • I love gta
  • Had lots of fun playing with friends
  • Loved playing the game
  • Fortnite
  • Good game fun
  • Game is fun
Cons
  • Customer service
  • Trying to get consumer service to contact me
  • Will not help fix problems when they are wrong
  • Terrible customer service
  • Cant talk to a real human for customer service
  • Its hard to contact you guys

Rockstar Games and Epic Games Most Positive Reviews

Top rated reviews
5

I would like a refund on GTA V i bought the game a year ago on the xbox live store and nothing was wrong with it but...

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5

I recently got the merry mint redeem code, and there is a issue about that there is a error, saying that it has been...

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5

When i join gta v online people with poor internet keeps kicking me out of games need you fix them

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5

Someone hacked my account and I need all my skins back call me my phone number is +140********

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Rockstar Games and Epic Games Most Critical Reviews

Lowest rated reviews
1

Worst customer service ever!!!!! I am playing GTA series since first part. Just recently I've got the GTA 5,played for...

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1

This is a joke, do NOT give money to this game or any epic games its a scam and they should be banned from US. Clash...

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1

Almost everyone cheats on rock star games I'll never buy rock star games again

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1

I have been waiting for over and hour to talk to some one and I have heard nothing from you guys!

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Rockstar Games and Epic Games Latest Reviews

Recent published reviews
No votes

Around 545 today i had gone to the casino in GTAV and won the car on the podium and i went to go use it and i didnt...

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No votes

I put v-buck on mobile platform to showing up on the PS4

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No votes

It didn't have a ringtone nor no one really was there

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2.7

I tried having a conversation with Yall through email but I feel like getting the run around I would like to speak with...

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Rockstar Games and Epic Games Products and Services

Most reviewed product and services
  • Rockstar Games Grand Theft Auto Video Game (1273 reviews)
  • Rockstar Games Video Game (474 reviews)
  • Rockstar Games Shark Refill Card (175 reviews)
  • Epic Games Fortnite Video Game (203 reviews)
  • Epic Games Video Game (79 reviews)
  • Epic Games Fortnite V Bucks Gift Card (63 reviews)