PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rockstar Games and Epic Games as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rockstar Games
Epic Games

Rockstar Games and Epic Games Overview

Total reviews
3817
1493
Company responses
0
0
Issues resolved
5
5

Rockstar Games and Epic Games Consumer Ratings

Rank
21 out of 277 in Games and Movies category
35 out of 277 in Games and Movies category
Customer service
18 in category
26 in category
Website
33 in category
39 in category
Value for money
12 in category
25 in category
Product or Service Quality
18 in category
26 in category

Rockstar Games and Epic Games Rating Details

Customer service
2.5 (1339 reviews)
2.2 (492 reviews)
Reviewer's quote

Rockstar customer service is abysmal..

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...g to refund the v-bucks but not do it i get that I don't have refund tokens that's the whole point of why I'm trying to get in touch with u this is really bad customer service how can u not refund 800 v-bucks the only reason why u won't do is cause u guys want me to go out and buy $9. 99 worth of vbucks instead of refunding it really this is ...

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Website
3 (1300 reviews)
2.5 (439 reviews)
Reviewer's quote

I'm trying to get the money I earned back and they keep telling me to go to the website. But I've already been on the rockstar website and it still didnt help. I'm getting really pissed cause I've lost a lot of money..

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...You guys have a looped recording telling me to refer to a website not helpful at all. SMH was looking to speak with an actual person. Way to drop the ball guys, nice one..

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Value for money
3.1 (1253 reviews)
2.5 (427 reviews)
Reviewer's quote

We av spent a large amount off money on gta the money as disappeared not happy..

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Bought a v bucks card and its garbage, total rip off, are these meant to not work? Seems like they put all liability in your own lap. Once you purchase it and it doesn't work you can't return it nor can you get a hold of epic games who sells them to help you. From what I hear this is common, I'll...

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Product or Service Quality
3 (1243 reviews)
2.5 (434 reviews)
Reviewer's quote

...Then I noticed that another ticket was created on the Rockstar support service. So I tried to go online again on GTA V but again it failed. So I responded to the second ticket again asking them for the correct email address and all the information that they needed from me to finish this ticket...

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No live person to speak (customer service number says to go online) with and they need a CC # for live chat..

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Rockstar Games and Epic Games Pros and Cons

Pros
  • Loved playing the game
  • I love gta
  • Had lots of fun playing with friends
  • Good game fun
  • Just give me my v-bucks
  • Just give me 5000v bucks
Cons
  • Customer service
  • Trying to get consumer service to contact me
  • Poor customer service
  • Terrible customer service
  • No customer service of any kind
  • Cant talk to a real human for customer service

Rockstar Games and Epic Games Most Positive Reviews

Top rated reviews
5

I would like a refund on GTA V i bought the game a year ago on the xbox live store and nothing was wrong with it but...

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5

I recently got the merry mint redeem code, and there is a issue about that there is a error, saying that it has been...

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5

I got banned for no reason .. someone was on my account and i didn't no and when i tryed to sign on its says im banned ?...

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5

Someone hacked my account and I need all my skins back call me my phone number is +14076177725

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Rockstar Games and Epic Games Most Critical Reviews

Lowest rated reviews
1

Worst customer service ever!!!!! I am playing GTA series since first part. Just recently I've got the GTA 5,played for...

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1

This is a joke, do NOT give money to this game or any epic games its a scam and they should be banned from US. Clash...

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1

Almost everyone cheats on rock star games I'll never buy rock star games again

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1

I have been waiting for over and hour to talk to some one and I have heard nothing from you guys!

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Rockstar Games and Epic Games Latest Reviews

Recent published reviews
1.1

Everytime I play your game it manages to bug out some how. The a.i. randomly glitches in front of me. Auto lock for...

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No votes

My daughter wants to change her username but can't because she believes she's put the wrong email address in

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3.5

I let my Little cuzzo play on my account and he Deleted my character and I want it back I spent so much time into...

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No votes

I log in my fortnite account and my 10000 v bunks was gone i want all of my v bunk back now my username is badkid8bro

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Rockstar Games and Epic Games Products and Services

Most reviewed product and services
  • Rockstar Games Grand Theft Auto Video Game (1267 reviews)
  • Rockstar Games Video Game (465 reviews)
  • Rockstar Games Account (354 reviews)
  • Epic Games Account (230 reviews)
  • Epic Games Fortnite Video Game (152 reviews)
  • Epic Games Video Game (53 reviews)