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Delete
  • 1 ISSUES RESOLVED
  • 141 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
  • Low premium 2
  • Encrypted emails 2
  • Sales 1
  • Price 1
  • Polite customer service but no solving of problem 1

Customers don't like

  • Misinformed customer service8
  • Customer service8
  • Disinterested and lack of information of representative on phone7
  • Waiting until i was out of meds before deciding an issue5
  • Tedious exceptions process4
Delete
  • 4 ISSUES RESOLVED
  • 587 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $10.9K AVERAGE LOSS
1.3
Customer service
Staff
Website
Diversity of Products or Services
  • Premiums ok 4
  • One rep did try to help me 4
  • Medical claims are processed easily 3
  • Extremely unhappy 3
  • Prices on marketplace 2

Customers don't like

  • Customer service21
  • Runaround they have given me5
  • Worst customer service4
  • Uncaring4
  • That they lied4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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