PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Envision Rx Plus and SilverScript as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Envision Rx Plus
SilverScript

Envision Rx Plus and SilverScript Overview

Total reviews
219
228
Company responses
0
0
Issues resolved
1
0

SilverScript was first mentioned on PissedConsumer on Feb 21, 2015 and since then this brand received 228 reviews. It is 9 reviews more than Envision Rx Plus received since Mar 22, 2012.

Envision Rx Plus and SilverScript Consumer Ratings

Rank
107 out of 723 in Pharmacy category
111 out of 723 in Pharmacy category
Customer service
88 in category
77 in category
Prescription Services
59 in category
52 in category
Staff
77 in category
74 in category

According to consumer ratings and reviews, Envision Rx Plus ranks 4 points higher in the Pharmacy category than SilverScript. People gave Envision Rx Plus 1.2 stars for Customer service criterion in Pharmacy category and it is 106 points higher than the worst rated brand in this category. At the same time, SilverScript was rated 1.3 stars for Customer service criterion in this category and it is 117 points higher than the worst rated brand in this category. If we look at Prescription Services criterion, than we see that SilverScript has a higher rating than Envision Rx Plus. Regarding Staff criterion, consumers gave Envision Rx Plus 1.4 stars and it is 60% greater than other in category. SilverScript however was rated 1.4 stars and it is 62% greater than other in category.

Envision Rx Plus and SilverScript Rating Details

Customer service
1.2 (115 reviews)
1.3 (116 reviews)
Reviewer's quote

Can't register online, even though I am using this through my job, tried calling customer service and they hung up on me every time..

LaPorche B

...Their customer service sucks, and they don't care they just want to keep taking my money and not cover anything. If they are not going to pay anything, I feel their MC license should be revoked..

Barbara S
Prescription Services
1.3 (109 reviews)
1.5 (89 reviews)
Reviewer's quote

Doctor sent order for two prescriptions on a Thursday afternoon..

PissedConsumer1553008

Starts with affordable prescriptions..

James M
Staff
1.4 (107 reviews)
1.4 (101 reviews)
Reviewer's quote

this id the most dysfunctional company I have ever had to deal with. My dr filed perscritions on jan 2 2020 they were not accepted as it was too early as my coverage would start on jan 3 Who ever heard of a year starting on jan 3 On jan6 the dr submitted again. still not received I called for the...

PissedConsumer1753208

I called them and was told that Silverscript internal staff was not shown the material mailed to their customers, and that many were calling with the same concerns and questions I had. Also, they billed my credit card for sending medicine that’s I did not authorize. They sent a return label, but it...

MG W

Envision Rx Plus and SilverScript Pros and Cons

Pros
  • Plan price
  • Monthly premium
  • Low premium
  • Non
  • Usually pretty good with pricing
  • Price
Cons
  • Misinformed customer service
  • Customer service
  • Disinterested and lack of information of representative on phone
  • Dishonest and trying to exploit money from seniors
  • Way i was treated
  • Customer service people are totally non-responsive

Envision Rx Plus and SilverScript Most Positive Reviews

Top rated reviews
5

I've had EnvisionsRx Plus for five years; I love the services I have and there's no complaints to date!

5

I called to only change my mom's address & phone #. They gave me an address to send them all the legal paperwork for...

Envision Rx Plus and SilverScript Most Critical Reviews

Lowest rated reviews
1

I have called EnvisionRx Plus 8 times since February 20, 2015 to obtain prior authorization for Vyvanse 30 mg ordered da...

1

I have never had so many problems as I have with silverscript. I live on disability so I have a budget. I moved from...

Envision Rx Plus and SilverScript Latest Reviews

Recent published reviews
1

This is the mail
Order pharmacy associated with Bright Health Medicare advantage plan. Nearly a month in now and they can...

Read all 219 reviews
1

Death of the customer. Charged 1 whole month when customer died on 8th day. Check Fraud definition - wrongful or crimina...

Read all 228 reviews

Envision Rx Plus and SilverScript Products and Services

Most reviewed product and services
  • Envision Rx Plus Prescription Refill (56 reviews)
  • Envision Rx Plus Customer Care (35 reviews)
  • Envision Rx Plus Health Plan (14 reviews)
  • Silverscript Medicare Part D Prescription Health Plan (58 reviews)
  • Silverscript Customer Care (27 reviews)
  • Silverscript Health Plan (18 reviews)