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Envision Rx Plus

Drug Stores and Drugs
  • 1 ISSUES RESOLVED
  • 118 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
1.5
Customer service
Staff
Website
Turnaround Time
Insurance Plans Acceptance
  • Low premium 2
  • Encrypted emails 2
  • Sales 1
  • Price 1
  • Polite customer service but no solving of problem 1

Customers don't like

  • Misinformed customer service7
  • Customer service6
  • Disinterested and lack of information of representative on phone5
  • Tedious exceptions process4
  • Waiting until i was out of meds before deciding an issue3
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OptumRx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 508 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Staff
Website
Turnaround Time
Insurance Plans Acceptance
  • Some reps who tried to help 6
  • Customer service reps are mostly nice and calm 4
  • That they are professional and respectful 3
  • Savings 3
  • Some reps tried to help 2

Customers don't like

  • Customer service14
  • Order fulfillment9
  • Complete lack of honesty9
  • Incompetent employees7
  • Quality of call center people is very low4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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