Start a new comparison
Delete

Envision Rx Plus

Drug Stores and Drugs
  • 1 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $5.7K AVERAGE LOSS
1.4
Customer service
Staff
Turnaround Time
Diversity of Products or Services
Insurance Plans Acceptance
  • Low premium 2
  • Encrypted emails 2
  • 2013 and 2014 coverage 1
  • Sales 1

Customers don't like

  • Misinformed customer service5
  • Customer service3
  • Tedious exceptions process3
  • High disapproval or denial rate2
  • Tedious verification process2
Delete

Optumrx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 419 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.4
Customer service
Staff
Turnaround Time
Diversity of Products or Services
Insurance Plans Acceptance
  • Some reps who tried to help 5
  • Customer service reps are mostly nice and calm 3
  • Savings 3
  • That they are professional and respectful 3
  • Nothinh 2

Customers don't like

  • Complete lack of honesty9
  • Order fulfillment9
  • Incompetent employees7
  • Customer service5
  • Quality of call center people is very low4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel