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Envision Rx Plus

Drug Stores and Drugs
  • 1 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $5.1K AVERAGE LOSS
1.4
Customer service
Staff
Turnaround Time
Insurance Plans Acceptance
Website
  • Low premium 2
  • Encrypted emails 2
  • Sales 1
  • 2013 and 2014 coverage 1

Customers don't like

  • Misinformed customer service5
  • Tedious exceptions process3
  • Disinterested and lack of information of representative on phone3
  • Customer service3
  • Tedious verification process2
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Express Scripts

Drug Stores and Drugs
Has verified representatives
  • 4 ISSUES RESOLVED
  • 94 COMPANY RESPONSES
  • 369 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
1.9
Customer service
Staff
Turnaround Time
Insurance Plans Acceptance
Website
  • Value for money on accurate prescription 2
  • Trying to save money 2
  • Price 2
  • Phone representative 2
  • Payments on high cost meds 2

Customers don't like

  • Very pooor service5
  • Terrible customer service5
  • Being hung up on5
  • Treated with disrespect4
  • No communication with patients4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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