PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ninja Van and Entrego Philippines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ninja Van
Entrego Philippines

Ninja Van and Entrego Philippines Overview

Total reviews 523 222
Company responses 0 0
Issues resolved 1 1

Ninja Van and Entrego Philippines Consumer Ratings

Rank
196 out of 1063 in Transportation and Logistics category
253 out of 1063 in Transportation and Logistics category
Customer service
111 in category
167 in category
Product or Service Quality
133 in category
157 in category
Reliability
99 in category
121 in category
Tracking Tool
102 in category
110 in category

Ninja Van and Entrego Philippines Rating Details

Customer service
1.4 (248 reviews)
1.1 (107 reviews)
Reviewer's quote

...How am I going to answer a phantom call ? The customer service hotline is bad. The agents make calls. They put you on hold and the line disconnects if it exceeds a few minutes...

Read full review

...WTF?!?! And their customer service sucks! They dont reply on time. Panis na po ang reklamo pag reply nila. So bad service! Grabeh! Sana po ang mag close na lang kayo! I asked for your address sa Cebu hub para ako na lang po ang mag pick up ayaw din magbigay! Mga walang silbi!..

Read full review
Product or Service Quality
1.3 (235 reviews)
1.1 (94 reviews)
Reviewer's quote

Ninja Van service SUCK and TERRIBLE and HORRIBLE!!!!!!!! On first day, the driver msg me told me he couldn't make it and ask for deliver on the next day, and i thought it is forgettable they might be overwork, but the next day the guy didn't deliver the parcel again, and this time he doesn't even...

Read full review

...Unreliable service. As of this writing (Sept. 28th) - I'm still waiting for the delivery to be completed..

Read full review
Reliability
1.3 (217 reviews)
1.1 (107 reviews)
Reviewer's quote

Hi, I agree... Repeatedly consistently I faced difficulties with the homegrown ninja van in failing to meet in terms of quality/reliability/safe handling for deliveries, flexibility in scheduling and any form of assurance in terms of customer service/support! Ninjavan has damaged my parcels more...

Read full review

The agent told me that my parcel is already out for delivery last sept 26, today is sept 29 MF agent LIED

Read full review
Tracking Tool
1.5 (207 reviews)
1.4 (104 reviews)
Reviewer's quote

...1)Courier delivery person did not come over but reported tracking that there is no people in premise. *** there is 2 ppl in house work from home RMCO period. 2)No attempt to sms or call...

Read full review

...with HongChengYang Store with Order number 314895418044586 and a Tracking Number with ENTREGO Philppines of 0031-X000000335050 Based on the Tracking Services of ENTREGO Phil. last Sept 4 it was acknowleged and is on its way to ther sortation center and scheduled to be delivered from Sept. 5 to Sept...

Read full review

Ninja Van and Entrego Philippines Pros and Cons

Pros
  • Im so confused as to why the courier would lie
  • I dont even what to like on your service
  • Parcel sometimes is arrogant
  • Non
  • No pros
  • Stupid
Cons
  • Customer service
  • Suck service
  • Not serious in their business
  • Does not deliver package says customer rejected package instead
  • Terrible delivery service
  • Poor customer communication

Ninja Van and Entrego Philippines Most Positive Reviews

Top rated reviews
5

Ang ganda naman po ng service nila eh lagi nga po naguupdate yung nagdedeliver sakin tatawag or magtetext siya kasi...

Read full review
5

Hi.
It was supposed to deliver my parcel yesterday, June 13. Unfortunately, I was not on my phone because I did something...

Read full review
5

I just want to tell that the delivery was awesome and wonderful! because the shipper is kind! I think the delay of the...

Read full review
5

i am already accommodated and they replied which is good! they helped me

Read full review

Ninja Van and Entrego Philippines Most Critical Reviews

Lowest rated reviews
1

I called NinjaVan operator and arrange a timing for delivery on 4/11/17 and the operator said delivery will deliver...

Read full review
1

Their Courier/Logistics is unreliable and untrustworthy. They'll receive items early and deliver them so damn Late! And...

Read full review
1

Ninjavan is such a disappointment! The worst ever!!! They are so incompetent and when I emailed them to ask about my...

Read full review
1

This company is a complete mess. Takes more than 10 days just to "sort" the order and even more days to tag it as "in...

Read full review

Ninja Van and Entrego Philippines Latest Reviews

Recent published reviews
1

I don't recommend ninja van to other people.

Read full review
No votes

Ompany around 6:34 pm and saying they attemp to deliver my item but still now i dont receive call or text again if they...

Read full review
1

The worst courier service. I will never recommend. Pls stop your operation if you don't improve. Super delayed delivery.

Read full review
1

The agent told me that my parcel is already out for delivery last sept 26, today is sept 29 MF agent LIED

Read full review

Ninja Van and Entrego Philippines Products and Services

Most reviewed product and services
  • Ninja Van Delivery Service (355 reviews)
  • Ninja Van Vehicle Driver (76 reviews)
  • Ninja Van Courier Delivery Service (15 reviews)
  • Entrego Philippines Delivery Service (98 reviews)
  • Entrego Philippines Vehicle Driver (2 reviews)