PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Entrego Philippines and Ninja Van as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Entrego Philippines
Ninja Van

Entrego Philippines and Ninja Van Overview

Total reviews
43
463
Company responses
0
0
Issues resolved
0
1

Ninja Van was first mentioned on PissedConsumer on Jul 13, 2016 and since then this brand received 463 reviews. It is 420 reviews more than Entrego Philippines received since Apr 14, 2019.

Entrego Philippines and Ninja Van Consumer Ratings

Rank
255 out of 1687 in Transportation and Logistics category
153 out of 1687 in Transportation and Logistics category
Staff
117 in category
83 in category
Reliability
104 in category
82 in category
Tracking Tool
98 in category
89 in category

According to consumer ratings and reviews, Ninja Van ranks 102 points higher in the Transportation and Logistics category than Entrego Philippines. People gave Entrego Philippines 1.2 stars for Staff criterion in Transportation and Logistics category and it is 197 points higher than the worst rated brand in this category. At the same time, Ninja Van was rated 1.5 stars for Staff criterion in this category and it is 231 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Ninja Van has a higher rating than Entrego Philippines. Regarding Tracking Tool criterion, consumers gave Entrego Philippines 1.4 stars and it is 69% greater than other in category. Ninja Van however was rated 1.6 stars and it is 72% greater than other in category.

Entrego Philippines and Ninja Van Rating Details

Staff
1.2 (17 reviews)
1.5 (200 reviews)
Reviewer's quote

Sobrang bagal ng delivery nyo. i've been doing follow up for three consecutive days and hanggang ngayon wala pa rin ung package. Pagchineck mo sa tracker nila andun na sa delivery hub for almost 4 days then walang update. very disappointing lang. tapos pag nagfofollow up laging wala namang update.

PissedConsumer1712061

...Not even a call or text from the delivery staff that they will going to deliver my items within the day. Big *** ninja van. *** heads...

PissedConsumer1625806
Reliability
1.1 (17 reviews)
1.3 (193 reviews)
Reviewer's quote

My order page says that I rescheduled my delivery when no one actually contacted me to deliver it in the first place. Aside from the fact that the items I ordered are to be used on Christmas events, I also worry about the sellers who're expecting payments once their orders are received. Too bad,...

Mona R

Hi, I agree... Repeatedly consistently I faced difficulties with the homegrown ninja van in failing to meet in terms of quality/reliability/safe handling for deliveries, flexibility in scheduling and any form of assurance in terms of customer service/support! Ninjavan has damaged my parcels more...

Zhilong H
Tracking Tool
1.4 (16 reviews)
1.6 (184 reviews)
Reviewer's quote

I have 2 items already late as per advised delivery dates and yet no progress from Etrego tracking. Customer service was no help at all and can't even give me straight answers. They even told me that they haven't received the item for them to deliver but the merchant already dropped the item to...

PissedConsumer1699719

Tracking number: SHP19090821352QYHC The Driver who delivered the package was very rude. We end up not getting the package. The driver already completed the order without us paying him yet...

Jasn

Entrego Philippines and Ninja Van Pros and Cons

Pros
  • Non
  • Good customer service
  • Good at giving flowery words
  • Im so confused as to why the courier would lie
  • Parcel sometimes is arrogant
  • I dont even what to like on your service
Cons
  • Tracking numbers that do not work
  • Poor customer communication
  • Gives false information
  • Suck service
  • Poor reliability
  • Not serious in their business

Entrego Philippines and Ninja Van Most Positive Reviews

Top rated reviews
No votes
5

Ang ganda naman po ng service nila eh lagi nga po naguupdate yung nagdedeliver sakin tatawag or magtetext siya kasi...

Entrego Philippines and Ninja Van Most Critical Reviews

Lowest rated reviews
1

Their Courier/Logistics is unreliable and untrustworthy. They'll receive items early and deliver them so damn Late! And...

1

I called NinjaVan operator and arrange a timing for delivery on 4/11/17 and the operator said delivery will deliver...

Entrego Philippines and Ninja Van Latest Reviews

Recent published reviews

Hay nako 11.11 pa ung order ko sa lazada . imagine Dec 06, na ngayon. mag 12.12 nalang wala pa dumating ung order ko....

Read all 43 reviews
1

Sabi niya sa akin na ipa reschedule daw ang parcel pag ka tapos pag ka umaga nag 50 missed call na ko hinde nya sina...

Read all 463 reviews

Entrego Philippines and Ninja Van Products and Services

Most reviewed product and services
  • Entrego Philippines Delivery Service (29 reviews)
  • Ninja Van Delivery Service (329 reviews)
  • Ninja Van Vehicle Driver (71 reviews)
  • Ninja Van Pick Up Service (14 reviews)