PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Entrego Philippines and Ninja Van as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Entrego Philippines
Ninja Van

Entrego Philippines and Ninja Van Overview

Total reviews
82
484
Company responses
0
0
Issues resolved
0
1

Ninja Van was first mentioned on PissedConsumer on Jul 13, 2016 and since then this brand received 484 reviews. It is 402 reviews more than Entrego Philippines received since Apr 14, 2019.

Entrego Philippines and Ninja Van Consumer Ratings

Rank
255 out of 1509 in Transportation and Logistics category
171 out of 1509 in Transportation and Logistics category
Customer service
159 in category
97 in category
Reliability
105 in category
82 in category
Tracking Tool
104 in category
89 in category

According to consumer ratings and reviews, Ninja Van ranks 84 points higher in the Transportation and Logistics category than Entrego Philippines. People gave Entrego Philippines 1 stars for Customer service criterion in Transportation and Logistics category and it is 227 points higher than the worst rated brand in this category. At the same time, Ninja Van was rated 1.4 stars for Customer service criterion in this category and it is 289 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Ninja Van has a higher rating than Entrego Philippines. Regarding Tracking Tool criterion, consumers gave Entrego Philippines 1.3 stars and it is 73% greater than other in category. Ninja Van however was rated 1.5 stars and it is 77% greater than other in category.

Entrego Philippines and Ninja Van Rating Details

Customer service
1 (35 reviews)
1.4 (221 reviews)
Reviewer's quote

...Only the seller informed me that they lost the item! So POOR customer service ENTREGO!..

Arya

...Customer service tries to be helpful but I wonder if they can do much to expedite deliveries. I have contacted Amazon and they have promised to "deprioritise" Ninjavan as last mile carrier for my address. I wish it could be a complete ban..

PissedConsumer1729766
Reliability
1 (34 reviews)
1.3 (199 reviews)
Reviewer's quote

Yong Order ko na una di na deliver kasi nanakawan daw yong hub nila, niransak raw office nila, ikadalawa ko na order baka ganon din mangyayari tagal na tagal na hanggang ngayon wala pa, mauunahan nalang ng iba kong order, ano ba yan Entrego!! bakit kaya nag ooperate parin ito, dapat ipa-close na...

Orlando E

Hi, I agree... Repeatedly consistently I faced difficulties with the homegrown ninja van in failing to meet in terms of quality/reliability/safe handling for deliveries, flexibility in scheduling and any form of assurance in terms of customer service/support! Ninjavan has damaged my parcels more...

Zhilong H
Tracking Tool
1.3 (33 reviews)
1.5 (188 reviews)
Reviewer's quote

...tracking number ng order ko 0031-200003626605..

PissedConsumer1753827

Tracking number: SHP19090821352QYHC The Driver who delivered the package was very rude. We end up not getting the package. The driver already completed the order without us paying him yet...

Jasn

Entrego Philippines and Ninja Van Pros and Cons

Pros
  • Non
  • Stupid
  • First time to have entrego courier
  • Im so confused as to why the courier would lie
  • I dont even what to like on your service
  • Parcel sometimes is arrogant
Cons
  • Does not deliver package says customer rejected package instead
  • Poor service
  • Tracking numbers that do not work
  • Not serious in their business
  • Suck service
  • Poor reliability

Entrego Philippines and Ninja Van Most Positive Reviews

Top rated reviews
No votes
5

Ang ganda naman po ng service nila eh lagi nga po naguupdate yung nagdedeliver sakin tatawag or magtetext siya kasi...

Entrego Philippines and Ninja Van Most Critical Reviews

Lowest rated reviews
1

Their Courier/Logistics is unreliable and untrustworthy. They'll receive items early and deliver them so damn Late! And...

1

I called NinjaVan operator and arrange a timing for delivery on 4/11/17 and the operator said delivery will deliver...

Entrego Philippines and Ninja Van Latest Reviews

Recent published reviews
1

Yong Order ko na una di na deliver kasi nanakawan daw yong hub nila, niransak raw office nila, ikadalawa ko na order...

Read all 82 reviews
1

Before delivery,
I emailed to make sure I am available for receiving and I was "tagged with technical issue" and delayed...

Read all 484 reviews

Entrego Philippines and Ninja Van Products and Services

Most reviewed product and services
  • Entrego Philippines Delivery Service (46 reviews)
  • Ninja Van Delivery Service (338 reviews)
  • Ninja Van Vehicle Driver (74 reviews)
  • Ninja Van Courier Delivery Service (14 reviews)