PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Entrego Philippines and LBC Express as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Entrego Philippines
LBC Express

Entrego Philippines and LBC Express Overview

Total reviews
88
2215
Company responses
0
0
Issues resolved
0
21

LBC Express was first mentioned on PissedConsumer on Jun 8, 2010 and since then this brand received 2215 reviews. It is 2127 reviews more than Entrego Philippines received since Apr 14, 2019.

Entrego Philippines and LBC Express Consumer Ratings

Rank
254 out of 1508 in Transportation and Logistics category
138 out of 1508 in Transportation and Logistics category
Customer service
155 in category
111 in category
Tracking Tool
110 in category
68 in category
Website
193 in category
129 in category

According to consumer ratings and reviews, LBC Express ranks 116 points higher in the Transportation and Logistics category than Entrego Philippines. People gave Entrego Philippines 1.1 stars for Customer service criterion in Transportation and Logistics category and it is 232 points higher than the worst rated brand in this category. At the same time, LBC Express was rated 1.3 stars for Customer service criterion in this category and it is 276 points higher than the worst rated brand in this category. If we look at Tracking Tool criterion, than we see that LBC Express has a higher rating than Entrego Philippines. Regarding Website criterion, consumers gave Entrego Philippines 1.2 stars and it is 50% greater than other in category. LBC Express however was rated 1.7 stars and it is 67% greater than other in category.

Entrego Philippines and LBC Express Rating Details

Customer service
1.1 (40 reviews)
1.3 (709 reviews)
Reviewer's quote

...Where is the Sortation center and where will it be sent to next? I called customer service and they said it's already in transit to the hub. That's 3 days ago and until now no one can tell where my package is. Not a happy camper either...

PissedConsumer1768861

Here's the tracking number 1732-4680-7840 Nka ilang twag n po aq s customer service hotline nyu at nag follow up about this matter and until now wla p rin pong action about s concern q. Bkit gnon po ung system nyu nilagay q nga po complete address ng pick up branch q tpos s iba nila pinadla....

Adabelle
Tracking Tool
1.3 (38 reviews)
1.8 (541 reviews)
Reviewer's quote

...There are no tracking updates on their website as well. I called their customer service hotline and they cannot say where my package is and when it is going to be delivered. They asked me to wait another week...

Joseph M

...trace the address, so they return it back, I went to the branch where I sent the parcel to retrieve it, the lousy staff said they dont have it yet but the tracking says different. So I told them it is there already, and they are just lazy to look for it. In the end they found it and I am asking for...

PissedConsumer1762232
Website
1.2 (33 reviews)
1.7 (566 reviews)
Reviewer's quote

...Ito yung nakakaloka dun sa tracking sa website nila na ngayon lang nila inupdate last update is noong Dec. 5 pa now Dec. 14 at 6:41pm for Delivery na raw ang order ko hahaha how come eh 6:00pm yung closing time nila...

Tziporah

...Our area is not on LBC's website list of undeliverable areas. Last time I ordered something from Lazada, LBC never contacted me but just shipped it back next day as out-of-service area. (Ninja Van delivers here from Puerto)...

Dana G

Entrego Philippines and LBC Express Pros and Cons

Pros
  • Non
  • Stupid
  • First time to have entrego courier
  • Very irritating
  • Outlets are everywere
  • Customer service
Cons
  • Does not deliver package says customer rejected package instead
  • Poor service
  • Tracking numbers that do not work
  • Delayed delivery
  • Poor service
  • Poor customer service

Entrego Philippines and LBC Express Most Positive Reviews

Top rated reviews
No votes
5

Shipments from LBC in the states to Philippines are being delayed for complete inspection in port of LA. Why? Someone...

Entrego Philippines and LBC Express Most Critical Reviews

Lowest rated reviews
1

Their Courier/Logistics is unreliable and untrustworthy. They'll receive items early and deliver them so damn Late! And...

1

I was just calling to check the status of my box that was sent to me by my mother. I was assisted by several...

Entrego Philippines and LBC Express Latest Reviews

Recent published reviews
1.4

They get lost from the simplest instructions and always need help finding plain obvious addresses

Read all 88 reviews

Nareceived na po ng customer ang items at nagbayad na siya noong January 21,2020 but until now hindi ko pa makuha ang...

Read all 2215 reviews

Entrego Philippines and LBC Express Products and Services

Most reviewed product and services
  • Entrego Philippines Delivery Service (50 reviews)
  • Lbc Express Delivery Service (765 reviews)
  • Lbc Express Customer Care (168 reviews)
  • Lbc Express Door-to-door Delivery Service (105 reviews)