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  • 16 ISSUES RESOLVED
  • 1590 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $766 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Billing Practices
  • Location 12
  • Friendly agents 10
  • Standard of car was good and clean 7
  • Price 7
  • Clean car 5

Customers don't like

  • Customer service27
  • Not helpful staff8
  • Service6
  • Added charges6
  • Representative brushoff4
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Turo

Rentals
  • 3 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $5.7K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Billing Practices
  • Concept 3
  • Very little about it 2
  • Flexible locations 2
  • Car selection 2
  • Ease of website 1

Customers don't like

  • Unable to speak to customer service3
  • Worst customer service ever2
  • Unauthorized charged2
  • Refused service2
  • Lack of logic2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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