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  • 18 ISSUES RESOLVED
  • 1693 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $799 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Billing Practices
  • Location 12
  • Friendly agents 10
  • Standard of car was good and clean 7
  • Price 7
  • Clean car 5

Customers don't like

  • Customer service55
  • Not helpful staff9
  • Service7
  • Added charges6
  • Representative brushoff4
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Turo

Rentals
  • 3 ISSUES RESOLVED
  • 138 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Billing Practices
  • Very little about it 5
  • Concept 5
  • Car selection 4
  • Ease of website 3
  • Flexible locations 2

Customers don't like

  • Customer service12
  • Unauthorized charged5
  • Worst customer service ever4
  • Unable to speak to customer service4
  • Lacking customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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