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  • 13 ISSUES RESOLVED
  • 1496 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $659 AVERAGE LOSS
1.8
Customer service
Website
Discounts and Special Offers
  • Location 12
  • Friendly agents 10
  • Price 7
  • Standard of car was good and clean 7
  • Clean car 5

Customers don't like

  • Customer service21
  • Added charges6
  • Not helpful staff6
  • Service6
  • Representative brushoff4
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 578 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $835 AVERAGE LOSS
1.4
Customer service
Website
Discounts and Special Offers
  • Will never use again 11
  • E-mail confirmation 3
  • Prices 3
  • Website 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service10
  • Huge hassle5
  • Outright lies5
  • Long wait times on phone4
  • Practices2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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