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  • 11 ISSUES RESOLVED
  • 1410 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $650 AVERAGE LOSS
1.8
Customer service
Website
Discounts and Special Offers
  • Location 12
  • Friendly agents 10
  • Price 7
  • Standard of car was good and clean 6
  • Clean car 5

Customers don't like

  • Customer service34
  • Added charges14
  • Service14
  • Representation of charges11
  • Bad customer service8
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 563 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.4
Customer service
Website
Discounts and Special Offers
  • Will never use again 10
  • E-mail confirmation 3
  • Prices 3
  • Website 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service23
  • Outright lies10
  • Horrible interaction experience7
  • Huge hassle7
  • Policies5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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