PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sixt and Enterprise Rent A Car as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sixt
Enterprise Rent A Car

Sixt and Enterprise Rent A Car Overview

Total reviews
247
1906
Company responses
0
0
Issues resolved
3
23

Enterprise Rent A Car was first mentioned on PissedConsumer on Dec 23, 2007 and since then this brand received 1906 reviews. It is 1659 reviews more than Sixt received since Dec 11, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Sixt customer support team and Enterprise Rent A Car customer service.

Sixt and Enterprise Rent A Car Consumer Ratings

Rank
96 out of 725 in Rentals category
56 out of 725 in Rentals category
Customer service
63 in category
47 in category
Product or Service Quality
56 in category
44 in category
Reliability
51 in category
38 in category

According to consumer ratings and reviews, Enterprise Rent A Car ranks 40 points higher in the Rentals category than Sixt. People gave Sixt 1.2 stars for Customer service criterion in Rentals category and it is 130 points higher than the worst rated brand in this category. At the same time, Enterprise Rent A Car was rated 1.4 stars for Customer service criterion in this category and it is 146 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Enterprise Rent A Car has a higher rating than Sixt. Regarding Reliability criterion, consumers gave Sixt 1.4 stars and it is 74% greater than other in category. Enterprise Rent A Car however was rated 1.6 stars and it is 80% greater than other in category.

Sixt and Enterprise Rent A Car Rating Details

Customer service
1.2 (164 reviews)
1.4 (632 reviews)
Reviewer's quote

...Worst customer service I've ever seen..

PissedConsumer1723370

...All in all, the two-day rental cost me almost double what it should have simply because Enterprise had such poor customer service. I will be very reluctant to use them again and will share my experience with all of my friends and colleagues..

Leslie H
Product or Service Quality
1.5 (146 reviews)
1.7 (475 reviews)
Reviewer's quote

...Worst customer service I've ever seen..

PissedConsumer1723362

... had the pleasure of navigating through Enterprise’s “damaged vehicle process” almost seamlessly thanks to three very helpful, patient and understanding service managers:,Julian Clarke, Kevin Freeman and Duane Pikes. These three men were professional, courteous and swift in handling my needs. I truly appreciate that even near closing time, they ALL went above and beyond to insure I was well taken care of...

PissedConsumer1729835
Reliability
1.4 (144 reviews)
1.6 (401 reviews)
Reviewer's quote

Had a blow out, only had damage to tyre and small scratch on upper bumper about 2-3 inch long. Been quoted £1000 to pay for damage to lower bumper, upper bumper front wing and new headlamp assembly. Pictures of accident quite clear, they realise they made a mistake. Was going to have another...

Stephen H

The Dallas love field location has handled my lost headphones (wireless olive green Dr. Dre Beats in black charging case) in a classless and unprofessional manner. I went back to the location once I learned I left them in the car center console within the hour and each employee I talked to were...

Robert H

Sixt and Enterprise Rent A Car Pros and Cons

Pros
  • Online offer
  • Free shuttle van
  • Apparent price
  • Location
  • Price
  • Friendly agents
Cons
  • Customer service
  • Rude customer service
  • Lied about special deal then charged exorbitant fees
  • Customer service
  • Service
  • Not helpful staff

Sixt and Enterprise Rent A Car Most Positive Reviews

Top rated reviews
5

We contacted the Venice Branch and they were extremely nice and helpful. They even set us up so we could drop off at...

5

I recently rented a car from Enterprise in Amsterdam. When my husband returned the car, the agent spent 30 minutes...

Sixt and Enterprise Rent A Car Most Critical Reviews

Lowest rated reviews
1

I strongly advise against using the rent a car company SIXT. The main reasons are that they tacked on additional fees o...

1

I just finished reading the review from Rhonda and I thought I had written it. I too have been a loyal Enterprise custom...

Sixt and Enterprise Rent A Car Latest Reviews

Recent published reviews
1

Checkin number 37437-E-6
Contrat 9429157195
Date November 21 2019 to nov 24th 2019
I have rented a car and picked it up in...

Read all 247 reviews
1.5

The Dallas love field location has handled my lost headphones (wireless olive green Dr. Dre Beats in black charging...

Read all 1906 reviews

Sixt and Enterprise Rent A Car Products and Services

Most reviewed product and services
  • Sixt Car Rental (136 reviews)
  • Sixt Car Rental Booking (16 reviews)
  • Sixt Customer Care (14 reviews)
  • Enterprise Rent A Car Car Rental (1044 reviews)
  • Enterprise Rent A Car Customer Care (147 reviews)
  • Enterprise Rent A Car Car Rental Booking (80 reviews)