PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sixt and Enterprise Rent A Car as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sixt
Enterprise Rent A Car

Sixt and Enterprise Rent A Car Overview

Total reviews
259
1942
Company responses
0
0
Issues resolved
3
23

Sixt and Enterprise Rent A Car Consumer Ratings

Rank
88 out of 385 in Rentals category
64 out of 385 in Rentals category
Customer service
No votes
50 in category
Reliability
No votes
45 in category
Billing Practices
No votes
36 in category
Product or Service Quality
No votes
47 in category

Sixt and Enterprise Rent A Car Rating Details

Customer service
No votes
1.4 (650 reviews)
Reviewer's quote

...Worst customer service I've ever seen..

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I take it to Enterprise which is being watched over by National, Anthony Barnes Assistant Manager, who in my opinion is trained or knowledgeable in customer service, and therefore doesn't require a title of manager. He has no authority to make decisions, he sees every situation as black and white,...

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Reliability
No votes
1.6 (417 reviews)
Reviewer's quote

Still have not received my deposit . Really ridiculous

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I was charged more than I should have been for a rental.

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Billing Practices
No votes
1.5 (437 reviews)
Reviewer's quote

...I believe Sixt employees actively engage in spreading misinformation and fraudulent practices of the customer who have the misfortune of doing business with them. I appreciate your prompt attention to this serious abuse of customers and careless, fraudulent use of their credit card information..

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...Vehicle (YMM) : 2019-CX-5-MAZD Billing Invoice : 13000261720 Rental Agreement# : 5L2ZW3 Referral Source Cust# : NATRES..

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Product or Service Quality
No votes
1.7 (492 reviews)
Reviewer's quote

...Worst customer service I've ever seen..

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...card and this was after we traveled an hour past our location only to be sent back to our original location to get the vehicle we needed called customer service to make a complaint was told it was escalated to the supervisors well two weeks later still no phone call I took my business my debit card and 1,000. 00 somewhere...

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Sixt and Enterprise Rent A Car Pros and Cons

Pros
  • Online offer
  • That they were at the airport
  • Price before i was robbed
  • Location
  • Price
  • Friendly agents
Cons
  • Customer service
  • Rude customer service
  • Lied about special deal then charged exorbitant fees
  • Customer service
  • Service
  • Not helpful staff

Sixt and Enterprise Rent A Car Most Positive Reviews

Top rated reviews
5

We contacted the Venice Branch and they were extremely nice and helpful. They even set us up so we could drop off at...

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5

I recently rented a car from Enterprise in Amsterdam. When my husband returned the car, the agent spent 30 minutes...

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5

Hi! I went on vacation to Miami. March 6-9. Rented a Mercedes and put down a $500 deposit and was told i would receive...

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5

I have been doing business with Enterprise for over 20 yrs. I made my reservation online asking for a Mini Van. I was...

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Sixt and Enterprise Rent A Car Most Critical Reviews

Lowest rated reviews
1

I strongly advise against using the rent a car company SIXT. The main reasons are that they tacked on additional fees o...

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1

I just finished reading the review from Rhonda and I thought I had written it. I too have been a loyal Enterprise custom...

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1

I reserved and paid for a Mercedes online and when I go to the counter they told me they did not have that car available...

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1

Enterprise rent a car
Rented an Suv in Plano TX at the Huffins Store in Sept 2014

Seemed to be fine at the time. Drove...

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Sixt and Enterprise Rent A Car Latest Reviews

Recent published reviews
4

Still have not received my deposit . Really ridiculous

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No votes

The branch I rented the car from on Bert Kouns in Shreveport will NOT EVER answer their phones or the emails from 1-800...

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4.2

I never received confirmation due to branch hasnt confirmed specifically, but I was told by agent that its showing car...

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2.6

Husband in hospital for 5 weeks with multiple injuries. I have spent several days coordinating primary care doctors,...

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Sixt and Enterprise Rent A Car Products and Services

Most reviewed product and services
  • Sixt Car Rental (140 reviews)
  • Sixt Car Rental Booking (16 reviews)
  • Sixt Customer Care (14 reviews)
  • Enterprise Rent A Car Car Rental (1056 reviews)
  • Enterprise Rent A Car Customer Care (148 reviews)
  • Enterprise Rent A Car Car Rental Booking (81 reviews)