PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Enterprise Rent A Car and Sixt as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Enterprise Rent A Car
Sixt

Enterprise Rent A Car and Sixt Overview

Total reviews 2430 860
Company responses 0 0
Issues resolved 28 19

Enterprise Rent A Car and Sixt Consumer Ratings

Rank
77 out of 563 in Rentals category
87 out of 563 in Rentals category
Customer service
70 in category
92 in category
Website
67 in category
97 in category
Diversity of Products or Services
73 in category
72 in category
Product or Service Quality
67 in category
78 in category

Enterprise Rent A Car and Sixt Rating Details

Customer service
1.5
(899 reviews)
1.3
(434 reviews)
Reviewer's quote

I can honestly say that I have never experienced more rude or abusive customer service in my life. I have tried diligently to resolve the issue I have with this rental office, in more than one way. This includes reaching out to the manager at the location, trying to contact Joseph Brown, the Area...

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...I didn't agree so the manager Cherrett Callaham's solution was to cancel my reservation without my request! The worse customer service & unprofessional experience I've experienced! Customers aren't valued so buyer's beware!..

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Website
2.1
(713 reviews)
1.8
(363 reviews)
Reviewer's quote

...Website does not function properly, and they are a SCAM. AVOID AT ALL COSTSAThey should be SUED..

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...On website I tried to update email but that requires a password, what password. Car was nice BMW 3i but not being able to review the contract is very frustrating and I am not sure what other add on they are imposing..

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Diversity of Products or Services
1.9
(707 reviews)
1.9
(350 reviews)
Reviewer's quote

Furthermore, II have called Customer Services about the issue and still no manager has called me, but they have sent damage control a form for some false damages and I have a police report and a recorded message from one of their employee on my phone and I email a copy of the reservation and MT...

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...Terrible practices, no customer service and subpar products. Do not rent from Sixt in West Palm Beach..

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Product or Service Quality
1.8
(702 reviews)
1.6
(381 reviews)
Reviewer's quote

Customer service is nonexistent. I have called over 15 times during the last week with no answer. When renting, I actively watched them pickup the phone and hang-up on people..

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I just loved the service I received from your team at the Indianapolis airport. The ladies had great customer service. I'm staying a customer..

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Enterprise Rent A Car and Sixt Pros and Cons

Pros
  • Location
  • Standard of car was good and clean
  • Price
  • Nice cars
  • Online offer
  • Actual retal car was just fine
Cons
  • Customer service
  • Service
  • Not helpful staff
  • Customer service
  • Customer services
  • Absence of customer care

Enterprise Rent A Car and Sixt Most Positive Reviews

Top rated reviews
5

My dealership rented a Ford Fusion for me..got to the counter and they still demanded $50 dollars deposited from me. Ok...

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5

I was charged $890 to my credit card after returning vehicle, with no justification or reason given. I tried contacting...

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5

On Sunday afternoon around 2:00 p.m. the car I was driving stopped, I was on the hi-way in the second lane barely made...

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5

I was charged $890 upon returning car with no explanation, and no way to contact SIXT (no phone number and no reply to e...

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Enterprise Rent A Car and Sixt Most Critical Reviews

Lowest rated reviews
1

I need a car its going thru my insurance I've been calling different locations and no can provide me with a car and I...

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1

This was my first time ever renting a car with Sixt, and it will be my LAST. This is by far the WORST car rental experie...

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1

The person on the phone spoke and or reassured me they had what I needed at almost closing. They asked what time I was p...

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1

It says on contract no cancellations fees. Reservation # 970933**** we requested a refund due to canceling our trip and...

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Enterprise Rent A Car and Sixt Latest Reviews

Recent published reviews
2

I would like to file a complaint rental location 6345 Livingston Road, Oxon Hill Maryland. I have been waiting for a...

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1

Hello,
Rental Agreement 950374****.
I made a reservation for an SUV (Toyota Rav4 or similar) via Expedia for $347.04 and a...

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No votes

I been trying to get i. Touch with someone for weeks nobody responds. 914-815-**** thank u they took advantage of my...

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No votes

After reviewing all the reviews from the website and also on the internet I'm very surprised on how long your reviews...

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