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  • 14 ISSUES RESOLVED
  • 1535 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $707 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
  • Location 12
  • Friendly agents 10
  • Price 7
  • Standard of car was good and clean 7
  • Clean car 5

Customers don't like

  • Customer service25
  • Not helpful staff8
  • Added charges6
  • Service6
  • Representative brushoff4
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Mattress Firm

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 627 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
  • Person who sold me the bed 7
  • Great attitude during the purchase 4
  • Courtesy and friendliness of salesman 3
  • Well mannered employees 3
  • Delivery 3

Customers don't like

  • Customer service12
  • Refund policy5
  • Poor communication and delivery4
  • Being sold defective product3
  • Communication3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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