Hertz vs Enterprise Rent A Car
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Hertz
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- 4 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 741 TOTAL REVIEWS
Rank
75 out of 698
in Rentals category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS0
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SUCCESSFUL0%
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AVG CALL DURATION00:00
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ISSUES RESOLVED0%
Top Products and Services
Enterprise Rent A Car
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- 20 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 1818 TOTAL REVIEWS
Rank
58 out of 698
in Rentals category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS8
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SUCCESSFUL75%
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AVG CALL DURATION01:07
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ISSUES RESOLVED0%
Top Products and Services
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Top Rated Hertz Reviews
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Hertz - Wrecked my truck & car in my front yard now wont pay.
On 11/17/2018 i am setting on my couch when i hear a big explosion in my front yard. This id in the county by the way. So my cars were not on street....
Hertz - Worts car we ever rented.
Rented 7/3 to 7/10
Ft. Lauderdall. Fl
Suv.
Could not see the car condition clearly until we left the airport.
In side of the car was like a pig pen . Food...
Ft. Lauderdall. Fl
Suv.
Could not see the car condition clearly until we left the airport.
In side of the car was like a pig pen . Food...
Hertz - OVERCHARGED
I rented on line through our insurance company with Hertz two months before our trip to Florida, paid with my debit card, printed and was all set for...
Hertz - Unprofessional people
So long story short I had a reservation for an SUV that I made thru calling Hertz and I clearly stated 3 times on the phone asking if I’m 24 would tha...
Sun City Hertz - Horrible customer service.
Hertz has not responded to any of our concerns. Do not rent from them!!
Our last experience with Hertz Was exceptional. So when it came time for our mo...
Our last experience with Hertz Was exceptional. So when it came time for our mo...
Hertz - Drive our broken car - you and your family will be fine.
The car was dirty (hard to tell in dark garage). The car broke down. I called to make sure the local office had a car available for exchange and was...
Hertz - Unsubscribe Request
I receive many many unwanted emails from Hertz. I tried to follow the Unsubscribe link at the bottom of the email.
After entering everything on the for...
After entering everything on the for...
Hertz - Disrespectul Employees, Dirty Vehicle
1. The office is inside a Mini dealership, without any signalling outside. Also, the directions at the link they provide in the confirmation email do...
Top Rated Enterprise Rent A Car Reviews
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Enterprise Rent A Car - Rock chiped/cracked windshield
So back in December I rented a car for a holiday trip. There was the usual issues when picking up a rental but nothing out of the ordinary. While...
Enterprise Rent A Car - Enterprise Rent-a-Car Damage Scam
Apparently, I am only one of many who have been targeted by this scam, and something needs to be done about it. Here are the details:
On June 14,...
On June 14,...
Enterprise Rent A Car - Deposit Rip OFF!!!
I rented April 6, 2013. Paid my rental fees plus a deposit (which is required when you use a debt card, not to mention a pay check stub as well). I...
Enterprise Rent A Car - ENTERPRISE FALSE HAIL DAMAGE CLAIMS
In May of 2014, through the recommendation of my insurance co., I rented a car from Enterprise while my car was being repaired. When I picked up the...
Enterprise Rent A Car - Reservation denied because I had a debit card without utilities bills.
Made a car rental reservation with Enterprise car rental through Hotwire. The reservation stated that Enterprise accepts both credit cards and...
Enterprise Rent A Car - Ugh! What a disaster
We went to pick up our reserved loaded f150 truck with a hitch today . I get in this fully loaded truck start to pull out and they say I can't take...
Enterprise Rent A Car - Deplorable Behavior from Branch Manager
On October 26, 2018, I experienced the most egregious display of deplorable customer service & disrespect from an Enterprise Rental representative nam...
Enterprise Rent A Car - Previous rock chip caused crack in windshield
On the Friday after Thanksgiving Mercury Insurance led me to Enterprise after my car was involved in a collision. In inclamite weather I picked up...
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How do you compare Hertz vs Enterprise Rent A Car?
Enterprise rent a car located on W. Broadway in Oneonta NY is the worst experience I've ever had.
First of all it's located in a very bad area, secondly I booked my reservations online a week in advance, 5 minutes before I was to pick up my minivan they called to say they didn't have the vehicle. I called corporate and never received a call back. When I come the following day, the car was dirty, they only gave me a 55 dollar discount!!!!! For ruining my vacation trip!!!!
They offered me an upgrade to a very large SUV, I had to remind them that my husband is a paraplegic and that it would be too high! Never again at that location.
And another woman was disappointed when picking up her vehicle. They should close this location, it's giving the franchise a bad reputation.
At least at Hertz, the client is more important than the staff.
If you want to do Enterprise a favor and their staff go there, but if you want to rent a car and be treated like a valued client go Hertz.