Start a new comparison
Delete
  • 13 ISSUES RESOLVED
  • 1494 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $659 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Location 12
  • Friendly agents 10
  • Price 7
  • Standard of car was good and clean 7
  • Clean car 5

Customers don't like

  • Customer service21
  • Added charges6
  • Not helpful staff6
  • Service6
  • Representative brushoff4
Delete

Hertz

Rentals
  • 3 ISSUES RESOLVED
  • 620 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $513 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Cleanliness of vehicle 4
  • At the moment not much 3
  • Pathetic 3
  • Car 2
  • Young man in sevierville 1

Customers don't like

  • Overcharged4
  • Bad service4
  • Customer service4
  • Lied about returning policy and no reply to complaint3
  • Poor customer service3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

PissedConsumer.com is temporarily operating in read-only mode and users cannot make any changes to the information, publish comments or reviews. Please come back in a couple of minutes.

ii
#1333564

At least at Hertz, the client is more important than the staff.

If you want to do Enterprise a favor and their staff go there, but if you want to rent a car and be treated like a valued client go Hertz.