Enterprise Rent A Car vs Hertz
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Enterprise Rent A Car
Hertz
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Enterprise Rent A Car
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- 22 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 1890 TOTAL REVIEWS
Rank
63 out of 890
in Rentals category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS14
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SUCCESSFUL43%
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AVG CALL DURATION01:07
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ISSUES RESOLVED0%
Top Products and Services
Hertz
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- 4 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 789 TOTAL REVIEWS
Rank
83 out of 890
in Rentals category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS2
-
SUCCESSFUL0%
-
AVG CALL DURATION00:00
-
ISSUES RESOLVED0%
Top Products and Services
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Top Rated Enterprise Rent A Car Reviews
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Enterprise Rent A Car - Rock chiped/cracked windshield
So back in December I rented a car for a holiday trip. There was the usual issues when picking up a rental but nothing out of the ordinary. While...
Enterprise Rent A Car - Enterprise Rent-a-Car Damage Scam
Apparently, I am only one of many who have been targeted by this scam, and something needs to be done about it. Here are the details:
On June 14,...
On June 14,...
Enterprise Rent A Car - Deposit Rip OFF!!!
I rented April 6, 2013. Paid my rental fees plus a deposit (which is required when you use a debt card, not to mention a pay check stub as well). I...
Enterprise Rent A Car - ENTERPRISE FALSE HAIL DAMAGE CLAIMS
In May of 2014, through the recommendation of my insurance co., I rented a car from Enterprise while my car was being repaired. When I picked up the...
Top Rated Hertz Reviews
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Hertz - Worst Customer Service
Below is a copy of the letter I sent to customer service at Hertz. I was told they could do nothing to help me.
Letter: I am writing as a result of a r...
Letter: I am writing as a result of a r...
Hertz - Worts car we ever rented.
Rented 7/3 to 7/10
Ft. Lauderdall. Fl
Suv.
Could not see the car condition clearly until we left the airport.
In side of the car was like a pig pen . Food...
Ft. Lauderdall. Fl
Suv.
Could not see the car condition clearly until we left the airport.
In side of the car was like a pig pen . Food...
Hertz - Wrecked my truck & car in my front yard now wont pay.
On 11/17/2018 i am setting on my couch when i hear a big explosion in my front yard. This id in the county by the way. So my cars were not on street....
Hertz - The Most Horrible Customer Service Experience
Preface:
I had a reservation that was made online and Prepaid ahead of time, on the date of pickup, I arrived at the location and had the worst experie...
I had a reservation that was made online and Prepaid ahead of time, on the date of pickup, I arrived at the location and had the worst experie...
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How would you compare Enterprise Rent A Car vs Hertz?
Enterprise rent a car located on W. Broadway in Oneonta NY is the worst experience I've ever had.
First of all it's located in a very bad area, secondly I booked my reservations online a week in advance, 5 minutes before I was to pick up my minivan they called to say they didn't have the vehicle. I called corporate and never received a call back. When I come the following day, the car was dirty, they only gave me a 55 dollar discount!!!!! For ruining my vacation trip!!!!
They offered me an upgrade to a very large SUV, I had to remind them that my husband is a paraplegic and that it would be too high! Never again at that location.
And another woman was disappointed when picking up her vehicle. They should close this location, it's giving the franchise a bad reputation.
At least at Hertz, the client is more important than the staff.
If you want to do Enterprise a favor and their staff go there, but if you want to rent a car and be treated like a valued client go Hertz.