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Hertz Claim Management
Enterprise Rent A Car

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Hertz Claim Management

Hertz Claim Management

1.3
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 80 TOTAL REVIEWS
Rank
189 out of 2199
in Professional Services category
Rating Details
Customer service
Website
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    49
  • SUCCESSFUL
    16%
  • AVG CALL DURATION
    04:12
  • ISSUES RESOLVED
    6%
Top Products and Services
1.1
31 reviews
1.5
7 reviews
1
3 reviews
Enterprise Rent A Car

Enterprise Rent A Car

1.8
  • 23 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1898 TOTAL REVIEWS
Rank
54 out of 891
in Rentals category
Rating Details
Customer service
Website
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    27
  • SUCCESSFUL
    22%
  • AVG CALL DURATION
    01:07
  • ISSUES RESOLVED
    20%
Top Products and Services
1.8
1044 reviews
2.2
145 reviews
1.8
80 reviews

How would you compare Hertz Claim Management vs Enterprise Rent A Car?

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Anonymous
#1749876
Customer service
I know that the enterprise office in Grass Valley are rude and I would rather not go anywhere vs doing business with them
Product or Service Quality
I tried on two different occasions to use them . And they were just impossible and not helpful
I have something else to compare
Until just recently The Hertz office managed by Conner in Grass Valley was awesome. Since Conner has left no returns calls the is a different person there the last four days and they dont seem to even know that a vehicle was stolen and retrieved or who i even am

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