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  • 18 ISSUES RESOLVED
  • 1710 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $797 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Billing Practices
  • Location 12
  • Friendly agents 10
  • Standard of car was good and clean 7
  • Price 7
  • Clean car 5

Customers don't like

  • Customer service56
  • Not helpful staff9
  • Service7
  • Added charges6
  • Representative brushoff4
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Hertz Claim Management

Professional Services
  • 0 ISSUES RESOLVED
  • 47 TOTAL REVIEWS
  • $69.4K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Billing Practices
  • Returns were easy 1

Customers don't like

  • Hertz and esis did not respond properly to my accident claim2
  • Uselness and rudeness of the claims management personal1
  • Rudeness of the claims management personal1
  • Inability to expedite accident claims quickly1
  • I was not offered addtl ins i did not make reservation1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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