PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Green Motion and Enterprise Rent A Car as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Green Motion
Enterprise Rent A Car

Green Motion and Enterprise Rent A Car Overview

Total reviews 173 2053
Company responses 0 0
Issues resolved 1 23

Green Motion and Enterprise Rent A Car Consumer Ratings

Rank
128 out of 397 in Rentals category
64 out of 397 in Rentals category
Customer service
83 in category
48 in category
Product or Service Quality
86 in category
45 in category
Billing Practices
72 in category
38 in category
Location
94 in category
58 in category

Green Motion and Enterprise Rent A Car Rating Details

Customer service
1.1 (67 reviews)
1.4 (702 reviews)
Reviewer's quote

...Terrible customer service. They will not return phone calls or emails. Fraudulent business practices...

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...I called customer service and they said there is absolutely nothing they can do. They don't have access. I told them this was ridiculous not only did they remove my points but charged me a higher rate...

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Product or Service Quality
1.2 (60 reviews)
1.7 (532 reviews)
Reviewer's quote

...I rent cars every month, and this is by far the most unprofessional service I’ve seen..

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Incompetent customer service people who can't solve the problem when it arises. I have a DNR that I need to be fixed that I have to wait 3 to 5 business days to fix..

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Billing Practices
1.1 (59 reviews)
1.6 (478 reviews)
Reviewer's quote

...The supplemental insurance cost more than the total coverage of the rental car !! Even on the day I returned the car, I had to wait for another customer to finish yelling at them, again about the billing and the contract. This is a prevalent thing with them, apparently. ..

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...On June 14, 2020, I requested through email a detailed billing statement with dates and charges. On June 16, 2020 I received 2 generic statements from Enterprise. One stating that Geico paid for rental from April 8, 2020 until May 8, 2020 for a total of $1,492...

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Location
1.4 (58 reviews)
2.3 (515 reviews)
Reviewer's quote

...They had no idea what I'd booked (didn't notice on receiving the car they booked me back into same location, when I'd booked one way). Very limited mileage unless you pay £6 a day extra. They are not green...

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I have been a customer at the local enterprise location 6541 E Independence Blvd Charlotte, NC. I have a reference number of 3582**** that I received over a week ago and I have yet to be contacted by enterprise. I was treated like a criminal and also during this time, there were 2 deaths in my...

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Green Motion and Enterprise Rent A Car Pros and Cons

Pros
  • Life before i came across green motion
  • Car ok
  • Shuttle bus service
  • Location
  • Price
  • Standard of car was good and clean
Cons
  • Customer service
  • Unfair return charge
  • Staff not helpful resolving issue
  • Customer service
  • Service
  • Not helpful staff

Green Motion and Enterprise Rent A Car Most Positive Reviews

Top rated reviews
No votes
5

I recently rented a car from Enterprise in Amsterdam. When my husband returned the car, the agent spent 30 minutes...

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No votes
5

I have been doing business with Enterprise for over 20 yrs. I made my reservation online asking for a Mini Van. I was...

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Green Motion and Enterprise Rent A Car Most Critical Reviews

Lowest rated reviews
1

I am renting cars on a weekly basis. These guys are just trying to make money by making you pay for damages you didn't i...

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1

I just finished reading the review from Rhonda and I thought I had written it. I too have been a loyal Enterprise custom...

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1

Hundreds of people have been cheated of this company. I do not understand how it is possible for this company to survive...

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1

Enterprise rent a car
Rented an Suv in Plano TX at the Huffins Store in Sept 2014

Seemed to be fine at the time. Drove...

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Green Motion and Enterprise Rent A Car Latest Reviews

Recent published reviews
1.4

Scammers/ over charging for insurance, and they make it mandatory that you buy their insurance they won't rent to you an...

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1

Enterprise on Navy Blvd Pensacola FlDO has gotten extremely bad I made a reservation over a month ago and they didn't...

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1

I got a parking fine while I was hiring from Stansted GreenMotion.
What did they do?
1) they took 84 pounds from my credit...

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No votes

Car was stolen from me

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Green Motion and Enterprise Rent A Car Products and Services

Most reviewed product and services
  • Green Motion Car Rental (359 reviews)
  • Green Motion Car Rental Booking (28 reviews)
  • Green Motion Peugeot Car Rental (6 reviews)
  • Enterprise Rent A Car Car Rental (1090 reviews)
  • Enterprise Rent A Car Car Rental Booking (81 reviews)
  • Enterprise Rent A Car Manager (67 reviews)