PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Green Motion and Enterprise Rent A Car as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Green Motion
Enterprise Rent A Car

Green Motion and Enterprise Rent A Car Overview

Total reviews
438
1906
Company responses
0
0
Issues resolved
5
23

Enterprise Rent A Car was first mentioned on PissedConsumer on Dec 23, 2007 and since then this brand received 1906 reviews. It is 1468 reviews more than Green Motion received since Jun 24, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Green Motion customer support team and Enterprise Rent A Car customer service.

Green Motion and Enterprise Rent A Car Consumer Ratings

Rank
105 out of 725 in Rentals category
56 out of 725 in Rentals category
Customer service
68 in category
47 in category
Location
78 in category
50 in category
Product or Service Quality
69 in category
44 in category

According to consumer ratings and reviews, Enterprise Rent A Car ranks 49 points higher in the Rentals category than Green Motion. People gave Green Motion 1.1 stars for Customer service criterion in Rentals category and it is 125 points higher than the worst rated brand in this category. At the same time, Enterprise Rent A Car was rated 1.4 stars for Customer service criterion in this category and it is 146 points higher than the worst rated brand in this category. If we look at Location criterion, than we see that Enterprise Rent A Car has a higher rating than Green Motion. Regarding Product or Service Quality criterion, consumers gave Green Motion 1.4 stars and it is 64% greater than other in category. Enterprise Rent A Car however was rated 1.7 stars and it is 77% greater than other in category.

Green Motion and Enterprise Rent A Car Rating Details

Customer service
1.1 (228 reviews)
1.4 (632 reviews)
Reviewer's quote

...Customer service personnel who receive rentals are unaware of the company procedures or schedules for shuttles..

PissedConsumer1344682

...All in all, the two-day rental cost me almost double what it should have simply because Enterprise had such poor customer service. I will be very reluctant to use them again and will share my experience with all of my friends and colleagues..

Leslie H
Location
1.8 (212 reviews)
2.3 (462 reviews)
Reviewer's quote

I will expand on this below, and I have attached a number of documents:- - a photo my partner took of the rental location - a scan of the Economybookings rental voucher (incl. terms and conditions) - a scan of the Greenmotion terms and condition for Poland rentals - a scan of the actual Rental...

PissedConsumer1198588

The Dallas love field location has handled my lost headphones (wireless olive green Dr. Dre Beats in black charging case) in a classless and unprofessional manner. I went back to the location once I learned I left them in the car center console within the hour and each employee I talked to were...

Robert H
Product or Service Quality
1.4 (202 reviews)
1.7 (475 reviews)
Reviewer's quote

...I rent cars every month, and this is by far the most unprofessional service I’ve seen..

PissedConsumer1668489

... had the pleasure of navigating through Enterprise’s “damaged vehicle process” almost seamlessly thanks to three very helpful, patient and understanding service managers:,Julian Clarke, Kevin Freeman and Duane Pikes. These three men were professional, courteous and swift in handling my needs. I truly appreciate that even near closing time, they ALL went above and beyond to insure I was well taken care of...

PissedConsumer1729835

Green Motion and Enterprise Rent A Car Pros and Cons

Pros
  • Car ok
  • Nil
  • Car
  • Location
  • Price
  • Friendly agents
Cons
  • Customer service
  • Unprofessional staff
  • Being cheated
  • Customer service
  • Service
  • Not helpful staff

Green Motion and Enterprise Rent A Car Most Positive Reviews

Top rated reviews
5

I hired a car from Green Motion Manchester airport on Christmas day 2015. I got a free upgrade and the car had only ver...

5

I recently rented a car from Enterprise in Amsterdam. When my husband returned the car, the agent spent 30 minutes...

Green Motion and Enterprise Rent A Car Most Critical Reviews

Lowest rated reviews
1

I am renting cars on a weekly basis. These guys are just trying to make money by making you pay for damages you didn't i...

1

I just finished reading the review from Rhonda and I thought I had written it. I too have been a loyal Enterprise custom...

Green Motion and Enterprise Rent A Car Latest Reviews

Recent published reviews
1

Hi.
I was reluctant to give them even one star. My advise to everyone who wants.. sorry considers using this company plea...

Read all 438 reviews
1.5

The Dallas love field location has handled my lost headphones (wireless olive green Dr. Dre Beats in black charging...

Read all 1906 reviews

Green Motion and Enterprise Rent A Car Products and Services

Most reviewed product and services
  • Green Motion Car Rental (528 reviews)
  • Green Motion Customer Care (42 reviews)
  • Green Motion Car Rental Booking (37 reviews)
  • Enterprise Rent A Car Car Rental (1044 reviews)
  • Enterprise Rent A Car Customer Care (147 reviews)
  • Enterprise Rent A Car Car Rental Booking (80 reviews)