PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Enterprise Car Sales and Hertz as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Enterprise Car Sales
Hertz

Enterprise Car Sales and Hertz Overview

Total reviews
254
832
Company responses
0
1
Issues resolved
4
5

Enterprise Car Sales and Hertz Consumer Ratings

Rank
430 out of 4276 in Dealers category
97 out of 385 in Rentals category
Customer service
264 in category
76 in category
Product or Service Quality
310 in category
70 in category
Price Affordability
386 in category
94 in category
Location
490 in category
68 in category

Enterprise Car Sales and Hertz Rating Details

Customer service
2.2 (116 reviews)
1.1 (307 reviews)
Reviewer's quote

...So that's it for me, she needs to take a class on customer service because she is horrible. She just sent me an email at 5:30 PM the night before I was supposed to be going to see the car at her location, and STILL doesn't even know the availability and if she can get it there. Sad..

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Hi my name is Fares, I take rental car yesterday from that location 9803 Jones road and that manager is very rude customer service I ask him for take the car to car wash clean and vacuum because car Coronavirus, and he say no I'm not going to take the vehicle for a car wash, you won't take it or I...

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Product or Service Quality
2.1 (99 reviews)
1.4 (261 reviews)
Reviewer's quote

...The Car Warranty Service Co. Has denied my appeal; and I still want my money back!!! I want another Extended Car Warranty Company (an honest one). And again, I want my *** money back..

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...This company is not worth doing business with and the service at Miami Int. Airport was poor. Never Again..

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Price Affordability
2.7 (95 reviews)
1.7 (238 reviews)
Reviewer's quote

...They told me that they dropped the price on the internet so I can get my 500 credit that makes no sense at all I still should get my 500 discount. I'm so frustrated !..

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... turned in the car the manager told me flat out ur not getting a discount so don't bother asking with an attitude wasn't looking for discount i was happy with price. He just walked away and said call somebody and complain never again will i rent from this company again. this so called manager told me his name was joe as he was walking away and the other employee stood there laughing and would not give his name this is the hertz on belvedere across from the palm beach international airport ...

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Location
2.9 (94 reviews)
2.1 (243 reviews)
Reviewer's quote

I WENT TO 7710 ANNAPOLIS RD LOCATION AND BOUGHT A CAR ABOUT 2 TO 3WEEKS AGO. I CALLED THEM BACK IN 5 TO 6 DAYS FOR A CRACK ON THE WIND SHIELD GLASS , AND A BUMPER DAMAGE, BUT KELVIN THE MANAGER TOLD ME HE CAN'T HELP ME. I CALLED BACK AGAIN FOR A STINKY SMELL COMING OUT OF THE A...

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...00 out my account money dat was paid through my insurance company close this location down houma la..

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Enterprise Car Sales and Hertz Pros and Cons

Pros
  • Customer service
  • Agent was very friendly
  • Pleasant
  • Location
  • Cleanliness of vehicle
  • Pathetic
Cons
  • Customer service
  • Immoral sales tactics
  • Having my time wasted
  • Customer service
  • Lack of customer service now horrific billing practices
  • Rude and not caring staff working the booth

Enterprise Car Sales and Hertz Most Positive Reviews

Top rated reviews
5

In this world you very seldom receive good customer service. From the time Wayne S. contacted me regarding my inquiry,...

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5

I took my family including my 6 yr old granddaughter who is in remishion of brain cancet to florida for thanksgiving..i...

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5

I absolutely love the Enterprise car sales in Marietta. Lloyd Collins was awesome. He worked with what I had and got me...

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5

I noticed some weeks ago the position taken by Hertz concerning the NRA; my understanding is that Hertz (and the other “...

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Enterprise Car Sales and Hertz Most Critical Reviews

Lowest rated reviews
1

I was bullied and pressured into buying a car i did not want. I was treated rude by the sales man who said just sign...

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1

Prepaid for rental car weeks in advance of my planned trip. I noticed they had no problem taking my money, but when I...

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1

TERRIBLE PLACE TO RENT A CAR - between the unhelpful, rude staff and them trying to overcharge for everything and then...

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1

We were talked into a bigger car in Ireland. It ran poorly and was hard to start, and way too big. We stopped at the...

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Enterprise Car Sales and Hertz Latest Reviews

Recent published reviews
3.3

I have an issue with Assurant Extended Car Warranty Company for them not honoring their warranty. Then because I had...

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No votes

I had a reservation for a delivery vehicle. When I called office to verify time of delivery, I was told due to covid...

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No votes

I purchased my vehicle at the end of February and it was a transfer from my Georgia office when I went to pick up my...

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2.8

Over charged card from deposit and rental fer

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Enterprise Car Sales and Hertz Products and Services

Most reviewed product and services
  • Enterprise Car Sales Customer Care (38 reviews)
  • Enterprise Car Sales Sales Representative (12 reviews)
  • Enterprise Car Sales Car Warranty (7 reviews)
  • Hertz Car Rental (476 reviews)
  • Hertz Customer Care (44 reviews)
  • Hertz Car Rental Booking (30 reviews)