PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Enterprise Car Sales and Ford as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Enterprise Car Sales
Ford

Enterprise Car Sales and Ford Overview

Total reviews
241
812
Company responses
0
0
Issues resolved
4
1

Ford was first mentioned on PissedConsumer on Jun 2, 2007 and since then this brand received 812 reviews. It is 571 reviews more than Enterprise Car Sales received since Mar 4, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Enterprise Car Sales customer support team than with Ford customer service.

Enterprise Car Sales and Ford Consumer Ratings

Rank
390 out of 5344 in Dealers category
45 out of 1243 in Auto category
Customer service
241 in category
40 in category
Staff
291 in category
23 in category
Product or Service Quality
288 in category
50 in category

Enterprise Car Sales and Ford Rating Details

Customer service
2.2 (110 reviews)
1.6 (178 reviews)
Reviewer's quote

...So that's it for me, she needs to take a class on customer service because she is horrible. She just sent me an email at 5:30 PM the night before I was supposed to be going to see the car at her location, and STILL doesn't even know the availability and if she can get it there. Sad..

Anela

I tried to contact your customer service and opened a case 24002528 when I spoke to Joy she enter wrong information my car isn't at Greenway Ford is being fix by Gerber Collision and Glass. I called back to follow up with you customer service department and Terry hanged up on me saying I gave them...

Wendy L
Staff
2.3 (99 reviews)
2.1 (119 reviews)
Reviewer's quote

...All the staff was outgoing and sweet. I felt like I known them for years and my kids absolutely loved big Lou as well...

Frankie l

I received a text my truck was ready for pick up, but the staff could not explain the problem. I am now at day seven and after countless phone calls to the dealership and Ford customer service line. No one can explain the issue or offer assistance because the vehicle is not under warranty! My...

Dave B
Product or Service Quality
2 (93 reviews)
1.6 (173 reviews)
Reviewer's quote

enterprise sold vehicle with crack in window, then said they will replace. they replace with knockoff windshield from safelite. I purchased a GMC and they replacing windshield with a Fuji!!! when complainted was told I can pay different for the GMC windshield!!!! was told by manager Dominick that...

PissedConsumer1727263

Called them after three days, customer service says mechanic is having a hard time putting the motor head back. Week and a half after I pick my truck up heading home, service light comes on and my engine starts to miss and stutter. Immediately called Ford up and said I need to take the car in...

Kenneth

Enterprise Car Sales and Ford Pros and Cons

Pros
  • Customer service
  • Agent was very friendly
  • Pleasant
  • I liked the truck very much until ford couldnt fix it
  • Truck until a lack of customer service
  • Ford vehicle
Cons
  • Customer service
  • Poor quality of the vehicle now stuck with payments for a lemon
  • No accountability
  • Customer service
  • Would not honor recall
  • Took advantage of me

Enterprise Car Sales and Ford Most Positive Reviews

Top rated reviews
5

In this world you very seldom receive good customer service. From the time Wayne S. contacted me regarding my inquiry,...

5

THIS CAR IS SUPPOSED TO GET 25 MPG CITY AND 30 MPG HIGHWAY. IN REALITY IT GETS 19 MPG PERIOD!! I CAN'T EVEN GET 25...

Enterprise Car Sales and Ford Most Critical Reviews

Lowest rated reviews
1

I was bullied and pressured into buying a car i did not want. I was treated rude by the sales man who said just sign...

1

Ford sent me an invite to the grand opening sale today. Took the flyer in to buy the truck pictured in the ad. Salesman...

Enterprise Car Sales and Ford Latest Reviews

Recent published reviews
1.3

enterprise sold vehicle with crack in window, then said they will replace. they replace with knockoff windshield from...

Read all 241 reviews
1

a RECALL! Lincoln is a complicated nightmare. Must have been designed by 10-year-old children trying to design a...

Read all 812 reviews

Enterprise Car Sales and Ford Products and Services

Most reviewed product and services
  • Enterprise Car Sales Customer Care (38 reviews)
  • Enterprise Car Sales Sales Representative (10 reviews)
  • Enterprise Car Sales Car Warranty (6 reviews)
  • Ford Car (221 reviews)
  • Ford Warranty (64 reviews)
  • Ford Repair (59 reviews)