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Entergy
TXU Energy

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Entergy

Entergy

1.5
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 441 TOTAL REVIEWS
Rank
116 out of 1046
in Utility category
Rating Details
Customer service
Product or Service Quality
Staff
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    284
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    03:22
  • ISSUES RESOLVED
    24%
Top Products and Services
1.4
70 reviews
1.6
60 reviews
TXU Energy

TXU Energy

1.6
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 99 TOTAL REVIEWS
Rank
101 out of 1046
in Utility category
Rating Details
Customer service
Product or Service Quality
Staff
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    113
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    05:02
  • ISSUES RESOLVED
    39%
Top Products and Services
1.4
20 reviews
1
2 reviews

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