PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Liberty Power and Entergy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Liberty Power
Entergy

Liberty Power and Entergy Overview

Total reviews 35 513
Company responses 0 0
Issues resolved 0 4

Liberty Power and Entergy Consumer Ratings

Rank
216 out of 783 in Utility category
144 out of 783 in Utility category
Customer service
176 in category
100 in category
Website
189 in category
129 in category
Diversity of Products or Services
146 in category
127 in category
Exchange, Refund and Cancellation Policy
126 in category
85 in category

Liberty Power and Entergy Rating Details

Customer service
1 (15 reviews)
1.4 (266 reviews)
Reviewer's quote

old sister in law was tricked into saying yes to switching electric service. she told the salesperson that she wanted to talk to me 1st, but he kept saying you have to say yes to all these questions and would not be obligated to anything until she got an email. She never received an email or any...

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...Called customer service because I'm paperless and I needed a copy of my bill. The cs person sends me the bill link. In order to open that link, you have to log in to myentergy...

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Website
1.2 (12 reviews)
1.8 (246 reviews)
Reviewer's quote

I was considering changing electric companies due to some charges which were inconsistent. I checked with a group who looked for adequate billing for my size home and family. Today I received a call from your company the agent who called himself Roger wilson. He started with this and that and I...

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I have tried to do it online several times but the website always gives me an error partway through. Due to my work schedule, I always get home right when they're closing so it took me a few days to be able to call them. My roommate opened an account to service the house I'm leaving and was told...

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Diversity of Products or Services
1.3 (12 reviews)
1.5 (234 reviews)
Reviewer's quote

I was never told about the fee, or when I got the services 2+ years ago, the caller's english was so slurred I had trouble understanding anything he said. I did find there email address and sent them a letter, and am waiting for a reply. Its quite obvious to me that the company is somewhat less...

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...I will not recommend anyone getting services with them, they are a total ripoff. I hate Entergy with passion..

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Exchange, Refund and Cancellation Policy
1.1 (11 reviews)
1.4 (202 reviews)
Reviewer's quote

Supervisor was rude and so who ever it was that answered my call. They assured me 3 days I decided to call on the third day because the person who came knocking at my door wouldnt answer his so called personal cell phone the day of signing up and trying to cancel. Liberty power is the worst company...

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44 & I Paid that amount because I was told that was the correct bill So I spent the whole day trying to get the 2 payments I made in error refunded. i finally got a supervisor who helped me with the refund So my NEW bill says I owe$85. 80 the EXACT AMOUNT OF THE TWO PAYMENTS I MADE IN ERROR LAST...

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Liberty Power and Entergy Pros and Cons

Pros
  • Raised charges anyhow
  • No pros
  • We need lights
  • Power
  • Worthless
Cons
  • Deceptive sales practice
  • Your onerous charge for cancellation
  • Vulgarity and deceptive sales practices
  • Customer service
  • Poor service
  • Customer care

Liberty Power and Entergy Most Positive Reviews

Top rated reviews
No votes
5

I been trying too get entergy to transfer my lights too my new address for the pass 4days now... Only because their...

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No votes
5

Hello good afternoon we have a problem in this apartment our address is 433 Culley Dr Apt B8 Jackson Ms 39206 Our...

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Liberty Power and Entergy Most Critical Reviews

Lowest rated reviews
1

Today around 5:00 pm, a sales representative from liberty power knocked my door and asked me that he would like to see...

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1

Entergy decided that they did not charge a $200 deposit to my account 5 years ago when I had my services transferred....

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1

I am a customer of ComEd and not a customer of Liberty Power. I received a call today at 1:18 PM from phone...

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1

I 've been receiving light bill from Entergy every single month. I have levelized billing.I've always paid my bill on...

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Liberty Power and Entergy Latest Reviews

Recent published reviews
No votes

I work for yall and I didn't get paid

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No votes

Entergy gas constant outages in 77380 zip code. Wth is their problem? Fix it!

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No votes

A sales agent came to our door to offer service and I asked for more information via email. In no way did I ever agree...

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1

I have been having trouble paying bill on line. Too long to get someone on the phone. My apartment only do business...

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Liberty Power and Entergy Products and Services

Most reviewed product and services
  • Liberty Power Electricity Supply (5 reviews)
  • Liberty Power Customer Care (4 reviews)
  • Liberty Power Residential Electricity Supply (4 reviews)
  • Entergy Residential Electricity Supply (108 reviews)
  • Entergy Electricity Supply (73 reviews)
  • Entergy Customer Care (71 reviews)