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Entergy

Utility
  • 1 ISSUES RESOLVED
  • 176 TOTAL REVIEWS
  • $69.5K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • I liked that they promised to fix the issue 1
  • Rude 1

Customers don't like

  • Customer service6
  • Customer service efforts or attitude2
  • Rude2
  • Service or bill2
  • Terrible customer service2
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Gexa Energy

Utility
  • 0 ISSUES RESOLVED
  • 59 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $10.4K AVERAGE LOSS
1.7
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Original contract price 3
  • First 12 months 1
  • Initial contract period 1
  • Have decent prices initially 1

Customers don't like

  • Customer service5
  • Incompetency4
  • Poor customer service4
  • Business practices3
  • Attitude2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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