PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GoDaddy and ENOM as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GoDaddy
ENOM

GoDaddy and ENOM Overview

Total reviews
311
36
Company responses
0
0
Issues resolved
2
2

GoDaddy was first mentioned on PissedConsumer on Jun 8, 2008 and since then this brand received 311 reviews. It is 275 reviews more than ENOM received since Nov 28, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with ENOM customer support team than with GoDaddy customer service.

GoDaddy and ENOM Consumer Ratings

Rank
33 out of 198 in Hosting category
24 out of 198 in Hosting category
Customer service
17 in category
25 in category
Website
27 in category
28 in category
Staff
18 in category
11 in category

According to consumer ratings and reviews, ENOM ranks 9 points higher in the Hosting category than GoDaddy. People gave GoDaddy 1.2 stars for Customer service criterion in Hosting category and it is 43 points higher than the worst rated brand in this category. At the same time, ENOM was rated 1 stars for Customer service criterion in this category and it is 35 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that GoDaddy has a higher rating than ENOM. Regarding Staff criterion, consumers gave GoDaddy 1.3 stars and it is 70% greater than other in category. ENOM however was rated 1.6 stars and it is 82% greater than other in category.

GoDaddy and ENOM Rating Details

Customer service
1.2 (172 reviews)
1 (19 reviews)
Reviewer's quote

This is another attempt from Godaddy to inflict small damages, with small irregularities that their customer service agents are completely unsuccessful in fixing. The last one dropped the line (accidentally?) and the next one came asking for the same information. Keeping me all that time online...

Marilia C

...I tried to call them but their customer service is closed. So I call godaddy and open 24/7. Just got off of the phone with godaddy and they transferred my account for only $7...

Jennifer A
Website
1.6 (159 reviews)
1.5 (15 reviews)
Reviewer's quote

I called GoDaddy when it turned out that I had selected a second website by accident. I called and told them that all I wanted was the one website and nothing else. A month later they billed me for $96 for some BS charge...

Bartosz

..." So an internet company in the year 2019 expects our website and email to stop work whilst they are on holiday?..

Elyas S
Staff
1.3 (143 reviews)
1.6 (14 reviews)
Reviewer's quote

... who to talk to I made her aware that I am the corporate manager of one of the largest accountant firms on the east coast and in no way would I ever tell my staff to not give a client who is paying us for a service my first name in order for them to talk to me about their issues so that we can get them rectified. She then tells me it isn’t a policy SHE isn’t giving his name because I can look him up on Facebook !?? I understand this is 2019, but this is by far the stupidest excuse I ever h...

Larrima D

I registered my Domain with Google about 7 years ago, and had been previously charged $20 a year for auto-renewal. I forgot to renew a credit card that expired, which I had been using for auto-renewal, and found out that my domain expired a few days ago. I am sure this happens a lot, so no big deal...

Dale E

GoDaddy and ENOM Pros and Cons

Pros
  • No like
  • Pricing
  • Less price domains
No votes
Cons
  • Poor customer service
  • Scammed me
  • Extremely unprofessional
  • Poor communications
  • No support
  • I would never treat a customer like that never

GoDaddy and ENOM Most Positive Reviews

Top rated reviews
5

Actually I bought a domain last year . Domain is epda.in I forgot all the details about the account . Can you please...

5

I can't log in into my account. They don't answer their phones. I have been waiting for 30mins.

GoDaddy and ENOM Most Critical Reviews

Lowest rated reviews
1

I ordered a economy shared hosting with GoDaddy, and now encountering a simple server issue which GoDaddy does not want...

1

eNom does not care for long-term customers. I have been with them since day one. I credit card expired and can't get...

GoDaddy and ENOM Latest Reviews

Recent published reviews
2.3

they went on a phishing expedition and found my cancelled account and did the auto renewal for $102,28. I refused to...

Read all 311 reviews
1.3

Stay away from enom. They are unreliable now. We renewed a domain but the renewal was pending for 24 hours. We submitted...

Read all 36 reviews

GoDaddy and ENOM Products and Services

Most reviewed product and services
  • Godaddy Domain Service (62 reviews)
  • Godaddy Web Hosting (61 reviews)
  • Godaddy Customer Care (38 reviews)
  • Enom Domain Service (12 reviews)
  • Enom Customer Care (7 reviews)
  • Enom Account (6 reviews)