PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GoDaddy and ENOM as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GoDaddy
ENOM

GoDaddy and ENOM Overview

Total reviews 350 37
Company responses 0 0
Issues resolved 3 2

GoDaddy and ENOM Consumer Ratings

Rank
37 out of 175 in Hosting category
25 out of 175 in Hosting category
Customer service
20 in category
30 in category
Website
31 in category
34 in category
Exchange, Refund and Cancellation Policy
24 in category
14 in category
Price Affordability
35 in category
37 in category

GoDaddy and ENOM Rating Details

Customer service
1.2 (200 reviews)
1 (20 reviews)
Reviewer's quote

I don't believe I ever complained and I honestly believed that they had the best customer service I had ever seen. However, in the past year before covid and at the beginning of covid, I had a few changes of heart, and with the pandemic, everything changed. I no longer have clients or the time to...

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...I tried to call them but their customer service is closed. So I call godaddy and open 24/7. Just got off of the phone with godaddy and they transferred my account for only $7...

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Website
1.6 (179 reviews)
1.5 (16 reviews)
Reviewer's quote

I contacted Go Daddy over 8 months ago to switch my website over to them from my current host. They still can't get it to migrate over, and refuse to refund my money, I had paid them $947 for 3 years of hosting and $99. 99 to migrate my site over...

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...The new company closes at 8pm every day, so my client's website is down for a whole night before a big event. How is it even legal to sell someone's account to someone else without their consent?..

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Exchange, Refund and Cancellation Policy
1.2 (166 reviews)
1.6 (18 reviews)
Reviewer's quote

I'm requesting for a refund that you've charged last September 10, 2020, at even for the last year. I've already cancelled my product because the card I've charged is not mine. Can you refund thus asap..

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I requested the refund of the extra of 44€ + the taxes associated to this concept to the credit card to which it was billed. As the support center did not answer to my ticket in 4 business days, I called them, in 20 minutes over the phone anyone picked it up, then I chatted with a after sales...

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Price Affordability
1.7 (164 reviews)
1.6 (18 reviews)
Reviewer's quote

...I agreed and then he showed me the full price again. Insisted I should pay and get this immediately. Very rude pushing and would not stop insisting it was 80% off when I showed him it was not...

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95 for the transfer and around $10 a year for domain hosting), ENOM could essentially name their own price. The only other option was to let the domain stay in expired state which is not an option for most users. If Enom would have said that expired domain renewal is $500, I'd have had to pay it!...

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GoDaddy and ENOM Pros and Cons

Pros
  • No like
  • Tech support
  • Available 24hrs7days
No votes
Cons
  • Poor customer service
  • Scammed me
  • Questionable ethics
  • Poor communications
  • No support
  • I would never treat a customer like that never

GoDaddy and ENOM Most Positive Reviews

Top rated reviews
5

I have purchased so far around 20 domains from GoDaddy and been extremely happy... until I purchased a domain with .cn e...

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5

I can't log in into my account. They don't answer their phones. I have been waiting for 30mins.

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5

Actually I bought a domain last year . Domain is epda.in I forgot all the details about the account . Can you please...

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No votes

GoDaddy and ENOM Most Critical Reviews

Lowest rated reviews
1

I ordered a economy shared hosting with GoDaddy, and now encountering a simple server issue which GoDaddy does not want...

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1

eNom does not care for long-term customers. I have been with them since day one. I credit card expired and can't get...

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1

Oh God! what a terrible service and a way to extort money out of a customer.
i had purchased a VPS [Virtual Private Serv...

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1

I signed up with GreenGeeks for web hosting services. I was working with a web designer and we had agreed upon a price...

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GoDaddy and ENOM Latest Reviews

Recent published reviews
No votes

Can't find text chat button. Have they done away with it?
Due to developmental disabilities, I don't do well with voice c...

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1

I have been an Enom customer for years. Then suddenly a domain name I handle for a client expired with no warning or...

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1

I contacted Go Daddy over 8 months ago to switch my website over to them from my current host. They still can't get it...

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1.2

Stay away from enom. They are unreliable now. We renewed a domain but the renewal was pending for 24 hours. We submitted...

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GoDaddy and ENOM Products and Services

Most reviewed product and services
  • Godaddy Web Hosting (64 reviews)
  • Godaddy Domain Service (63 reviews)
  • Godaddy Technical Support (16 reviews)
  • Enom Domain Service (12 reviews)