PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ENOM and GoDaddy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ENOM
GoDaddy

ENOM and GoDaddy Overview

Total reviews
36
304
Company responses
0
0
Issues resolved
2
2

GoDaddy was first mentioned on PissedConsumer on Jun 8, 2008 and since then this brand received 304 reviews. It is 268 reviews more than ENOM received since Nov 28, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with ENOM customer support team than with GoDaddy customer service.

ENOM and GoDaddy Consumer Ratings

Rank
23 out of 254 in Hosting category
32 out of 254 in Hosting category
Customer service
25 in category
17 in category
Exchange, Refund and Cancellation Policy
12 in category
17 in category
Price Affordability
31 in category
30 in category

According to consumer ratings and reviews, ENOM ranks 9 points higher in the Hosting category than GoDaddy. People gave ENOM 1 stars for Customer service criterion in Hosting category and it is 35 points higher than the worst rated brand in this category. At the same time, GoDaddy was rated 1.2 stars for Customer service criterion in this category and it is 43 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that ENOM has a higher rating than GoDaddy. Regarding Price Affordability criterion, consumers gave ENOM 1.6 stars and it is 50% worse than other in category. GoDaddy however was rated 1.7 stars and it is 48% worse than other in category.

ENOM and GoDaddy Rating Details

Customer service
1 (19 reviews)
1.2 (168 reviews)
Reviewer's quote

I have been a customer for 15 years and have hundreds of domains with Enom. My account balance was low so I refilled it with my credit card (which is usually instantaneous) but this time it was not updated in my Available Balance. When I contacted customer support they said that they need the Risk...

Elyas S

It was NOT resolved!!!!!! Update by user Nov 02 I have been told by Go Daddy customer support, "We are tired of giving away free email!" A few days later, I called about another issue and asked about my email. I was told they are ending free email and I would have to buy 5 email boxes for $120 per...

Jayshawn
Exchange, Refund and Cancellation Policy
1.6 (17 reviews)
1.2 (137 reviews)
Reviewer's quote

...The lady on the other end offered to refund my money and give me a promotional rate since I was a long term customer. But I had to renew for 10yrs! The promo rate was 30% off. Thats still $349 for 10yrs and godaddy without any discount if I prepay for 10yrs is $149...

Jennifer A

I have got charged for an auto-renewal domain and have no domain at all. Stay away from this company. It is so much more expensive than other providers and they have sneaky policies to their auto-renewal and then you don't get your money back. They try to charge you for anything.

Felix G
Price Affordability
1.6 (17 reviews)
1.7 (134 reviews)
Reviewer's quote

95 for the transfer and around $10 a year for domain hosting), ENOM could essentially name their own price. The only other option was to let the domain stay in expired state which is not an option for most users. If Enom would have said that expired domain renewal is $500, I'd have had to pay it!...

Dale E

...Order Number: 1426104333 Product Quantity Term Price . COM Domain Renewal konnectbridge. com Manage 1 Domain 1 Year ₹811...

Sahabuddin S

ENOM and GoDaddy Pros and Cons

Pros
No votes
  • No like
  • Pricing
  • Less price domains
Cons
  • Poor communications
  • No support
  • I would never treat a customer like that never
  • Poor customer service
  • Scammed me
  • Extremely unprofessional

ENOM and GoDaddy Most Positive Reviews

Top rated reviews
5

I can't log in into my account. They don't answer their phones. I have been waiting for 30mins.

5

Actually I bought a domain last year . Domain is epda.in I forgot all the details about the account . Can you please...

ENOM and GoDaddy Most Critical Reviews

Lowest rated reviews
1

eNom does not care for long-term customers. I have been with them since day one. I credit card expired and can't get...

1

I ordered a economy shared hosting with GoDaddy, and now encountering a simple server issue which GoDaddy does not want...

ENOM and GoDaddy Latest Reviews

Recent published reviews
1.3

Stay away from enom. They are unreliable now. We renewed a domain but the renewal was pending for 24 hours. We submitted...

Read all 36 reviews
1.1

Godaddy captured my credit card info when I made a purchase and then refused to allow me to delete my credit card from t...

Read all 304 reviews

ENOM and GoDaddy Products and Services

Most reviewed product and services
  • Enom Domain Service (12 reviews)
  • Enom Customer Care (7 reviews)
  • Enom Account (6 reviews)
  • Godaddy Domain Service (61 reviews)
  • Godaddy Web Hosting (60 reviews)
  • Godaddy Customer Care (38 reviews)