PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ENOM and GoDaddy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ENOM
GoDaddy

ENOM and GoDaddy Overview

Total reviews 37 346
Company responses 0 0
Issues resolved 2 3

ENOM and GoDaddy Consumer Ratings

Rank
25 out of 173 in Hosting category
37 out of 173 in Hosting category
Customer service
30 in category
20 in category
Price Affordability
38 in category
36 in category
Exchange, Refund and Cancellation Policy
14 in category
24 in category
Website
35 in category
31 in category

ENOM and GoDaddy Rating Details

Customer service
1 (20 reviews)
1.2 (198 reviews)
Reviewer's quote

...I tried to call them but their customer service is closed. So I call godaddy and open 24/7. Just got off of the phone with godaddy and they transferred my account for only $7...

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I don't believe I ever complained and I honestly believed that they had the best customer service I had ever seen. However, in the past year before covid and at the beginning of covid, I had a few changes of heart, and with the pandemic, everything changed. I no longer have clients or the time to...

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Price Affordability
1.6 (18 reviews)
1.7 (161 reviews)
Reviewer's quote

95 for the transfer and around $10 a year for domain hosting), ENOM could essentially name their own price. The only other option was to let the domain stay in expired state which is not an option for most users. If Enom would have said that expired domain renewal is $500, I'd have had to pay it!...

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...For the last two years, every few months I will get a call that this services is going up in price or to continue to do business I will need to pay more fees. It is easier to pay it instead of switching companies and rebuilding from scratch. I pay five times what I did 10 years ago...

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Exchange, Refund and Cancellation Policy
1.6 (18 reviews)
1.2 (163 reviews)
Reviewer's quote

I requested the refund of the extra of 44€ + the taxes associated to this concept to the credit card to which it was billed. As the support center did not answer to my ticket in 4 business days, I called them, in 20 minutes over the phone anyone picked it up, then I chatted with a after sales...

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I'm requesting for a refund that you've charged last September 10, 2020, at even for the last year. I've already cancelled my product because the card I've charged is not mine. Can you refund thus asap..

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Website
1.5 (16 reviews)
1.6 (177 reviews)
Reviewer's quote

...The new company closes at 8pm every day, so my client's website is down for a whole night before a big event. How is it even legal to sell someone's account to someone else without their consent?..

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...But the product their website builder, is just amazing even for a dummy or beginner, it's'sjust great. That's what is keeping them going and surviving..

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ENOM and GoDaddy Pros and Cons

Pros
No votes
  • No like
  • Tech support
  • Available 24hrs7days
Cons
  • Poor communications
  • No support
  • I would never treat a customer like that never
  • Poor customer service
  • Scammed me
  • Questionable ethics

ENOM and GoDaddy Most Positive Reviews

Top rated reviews
5

I can't log in into my account. They don't answer their phones. I have been waiting for 30mins.

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5

I have purchased so far around 20 domains from GoDaddy and been extremely happy... until I purchased a domain with .cn e...

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No votes
5

Actually I bought a domain last year . Domain is epda.in I forgot all the details about the account . Can you please...

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ENOM and GoDaddy Most Critical Reviews

Lowest rated reviews
1

eNom does not care for long-term customers. I have been with them since day one. I credit card expired and can't get...

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1

I ordered a economy shared hosting with GoDaddy, and now encountering a simple server issue which GoDaddy does not want...

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1

I signed up with GreenGeeks for web hosting services. I was working with a web designer and we had agreed upon a price...

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1

Oh God! what a terrible service and a way to extort money out of a customer.
i had purchased a VPS [Virtual Private Serv...

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ENOM and GoDaddy Latest Reviews

Recent published reviews
1

I have been an Enom customer for years. Then suddenly a domain name I handle for a client expired with no warning or...

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3.4

Every time getting on to their support line is a long wait. Especially when its night fall at US. Those times, the call...

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1.2

Stay away from enom. They are unreliable now. We renewed a domain but the renewal was pending for 24 hours. We submitted...

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5

Needed to know account information

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ENOM and GoDaddy Products and Services

Most reviewed product and services
  • Enom Domain Service (12 reviews)
  • Enom Customer Care (8 reviews)
  • Enom Account (6 reviews)
  • Godaddy Domain Service (64 reviews)
  • Godaddy Web Hosting (63 reviews)
  • Godaddy Customer Care (41 reviews)