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Delete
  • 0 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $7.4K AVERAGE LOSS
1.7
Customer service
Website
Billing Practices
Reliability
  • I am not your client 1
  • Price 1
  • Promptness 1
  • Purchase 1
  • Simplicity 1

Customers don't like

  • Policy changes4
  • Customer service4
  • Handling of claims4
  • Lack of accountability from corporate office3
  • Refunds2
Delete
  • 2 ISSUES RESOLVED
  • 478 TOTAL REVIEWS
  • $690K CLAIMED LOSSES
  • $6K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Reliability
  • One rep did try to help me 5
  • Premiums ok 4
  • Not much 3
  • Medical claims are processed easily 2
  • Prices on marketplace 2

Customers don't like

  • Being lied to14
  • Useless customer service13
  • Customer service10
  • Lies and the run around7
  • Worst customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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