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Delete
  • 0 ISSUES RESOLVED
  • 119 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $7K AVERAGE LOSS
1.5
Customer service
Website
Billing Practices
Reliability
Insurance Plans Acceptance
  • Simplicity 1
  • Purchase 1
  • Promptness 1
  • Price 1
  • Efficiency 1

Customers don't like

  • Customer service6
  • Worst3
  • Refunds2
  • Policy changes2
  • Not reliable1
Delete
  • 0 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $29.3K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Reliability
Insurance Plans Acceptance
  • Price 1
  • I thought mercury represented value for money 1

Customers don't like

  • Calls straight to voicemails waiting days to receive call back2
  • Want to handle claims quickly with no concern for customers1
  • Talking with customer with bad and loud manner1
  • Incompetent1
  • Entire experience1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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