PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about RainSoft and Enagic Usa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

RainSoft

RainSoft

Has verified representatives
2.8
RainSoft
Enagic Usa

RainSoft and Enagic Usa Overview

Total reviews
260
54
Company responses
172
0
Issues resolved
3
1

RainSoft was first mentioned on PissedConsumer on Jan 25, 2008 and since then this brand received 260 reviews. It is 206 reviews more than Enagic Usa received since Jan 25, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Enagic Usa customer support team than with RainSoft customer service.

RainSoft and Enagic Usa Consumer Ratings

Rank
27 out of 1058 in Utility category
21 out of 1058 in Utility category
Customer service
42 in category
21 in category
Staff
43 in category
21 in category
Product or Service Quality
40 in category
16 in category

According to consumer ratings and reviews, Enagic Usa ranks 6 points higher in the Utility category than RainSoft. People gave RainSoft 1.8 stars for Customer service criterion in Utility category and it is 242 points higher than the worst rated brand in this category. At the same time, Enagic Usa was rated 3.1 stars for Customer service criterion in this category and it is 263 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Enagic Usa has a higher rating than RainSoft. Regarding Product or Service Quality criterion, consumers gave RainSoft 2.2 stars and it is 86% greater than other in category. Enagic Usa however was rated 3.8 stars and it is 94% greater than other in category.

RainSoft and Enagic Usa Rating Details

Customer service
1.8 (61 reviews)
3.1 (32 reviews)
Reviewer's quote

...Poor customer service as no one calls me back to answer me . but they sure call me to do a maintenance check which is a different department..

Jeanette K

Then in 2017 an original customer that had already bought an SD501 from me and I received the commission was contacted by my upline and my upline signed him with Enagic for the Ukon, then sold the Kangen8 to him via the new Ukon account. I had been paying for Ukon to make sure commissions would...

Patrick T
Staff
2 (50 reviews)
3.5 (28 reviews)
Reviewer's quote

If you get stopped in Homedepot to take a water survey, JUST SAY NO! They make it seem like they are just doing research for some environmental/public health initiative, but behind the scenes, it's a scam of a company called rainsoft.After I took the survey, they called and asked if I would allow a...

Shaniece

I drop my machine to deep cleaning the staff said that is take 2 or 3 days so when I call they said that is take 4 or 5 business day and the staff is rude you know Japanese company always right with the word but the staff terrible need to be training how to answer the question right and according...

PissedConsumer1262960
Product or Service Quality
2.2 (48 reviews)
3.8 (28 reviews)
Reviewer's quote

This place is a complete scam. Buy a water system from anywhere else and youll be happy. 8,000 for water, what a joke!!

Kayla S

I have been using this product for over 6 years and the health benefits are nothing short of amazing. Any specific claims of treatments or cures are not authorized and the company will not tolerate it if they are aware of it. Will any company allow you to sample and use the product water for an...

Cattaleya

RainSoft and Enagic Usa Pros and Cons

Pros
  • Lifetime warranty
  • What i thought was a true lifetime warranty
  • Reverse osmosis system
  • Great product and health ideas through the water system
  • Results
  • Great product
Cons
  • Bad customer service
  • Faulty product
  • Failing to keep their promise
  • Scammer distributors steeling commissions
  • Return policy
  • Machine after the filter was replaced

RainSoft and Enagic Usa Most Positive Reviews

Top rated reviews
5

I have just purchased a rainsoft whole home system and I love it. The managers of the company are great they helped me...

5

I rarely post comments on the Internet but felt compelled to respond to the negative comments about Enagic USA.

Enagic...

RainSoft and Enagic Usa Most Critical Reviews

Lowest rated reviews
1

If the system itself is as good as they make it to be then it should sell itself. Unfortunately the representative they...

1

I bought this piece of *** and it worked great for a year. After I had to replace the filter, it became a completely...

RainSoft and Enagic Usa Latest Reviews

Recent published reviews
1

If you get stopped in Homedepot to take a water survey, JUST SAY NO! They make it seem like they are just doing research...

Read all 217 reviews

Where can I purchase a Kangen SD 501 Alkaline Water machine?
Regards
Gail Curran
email gailcurran58@hotmail.com

Read all 54 reviews

RainSoft and Enagic Usa Products and Services

Most reviewed product and services
  • Rainsoft Water Conditioning System (77 reviews)
  • Rainsoft Customer Care (10 reviews)
  • Rainsoft Warranty (8 reviews)
  • Enagic Usa Filtration System (7 reviews)
  • Enagic Usa Sales Representative (5 reviews)
  • Enagic Usa Customer Care (2 reviews)