PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about EMS and Usps as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


EMS and Usps Overview

Total reviews
Company responses
Issues resolved

Usps was first mentioned on PissedConsumer on Sep 6, 2007 and since then this brand received 2580 reviews. It is 2560 reviews more than EMS received since Apr 19, 2011.

EMS and Usps Consumer Ratings

13 out of 249 in Post category
9 out of 249 in Post category
Customer service
11 in category
7 in category
11 in category
6 in category
12 in category
7 in category

According to consumer ratings and reviews, Usps ranks 4 points higher in the Post category than EMS. People gave EMS 1 stars for Customer service criterion in Post category and it is 10 points higher than the worst rated brand in this category. At the same time, Usps was rated 1.4 stars for Customer service criterion in this category and it is 14 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Usps has a higher rating than EMS. Regarding Website criterion, consumers gave EMS 1 stars and it is 52% worse than other in category. Usps however was rated 2 stars and it is 67% greater than other in category.

EMS and Usps Rating Details

Customer service
1 (12 reviews)
1.4 (749 reviews)
Reviewer's quote

...my package to the wrong country and now it’s waiting forever to move, EMS Starr are helpless and didn’t solve the problem at all, very unprofessional service that will cost you to lose your items, I would recommend looking for better courier if you got another options and just avoid straight EMS by all...


They ship for AMAZON. They consistently do not deliver on time or my packages are lost. They make me pickup packages at their location. The whole reason for online orders is on time trust and to my door delivery. I have complained to no avail.

1 (11 reviews)
1.5 (663 reviews)
Reviewer's quote

...Staff on phone keeps transfering your calls as they cannot help you. YOU probably are made to get frustrated and forget your parcel. My parcel has not been recovered...

Osamudiamen E

...Not only that, they can easily "lose" your packages with no consequences!! I hope they go out of business and put these ungrateful staff out of jobs so maybe they will realize how lucky they are to have a job..

Audrey E
1 (11 reviews)
2 (664 reviews)
Reviewer's quote

...There is no way to contact EMS even though it says you can on their website. This company sucks..

Linda R

12 days and the postal website (tracking number) still says "in transit to next facility" . Christmas didn't wait however and i was forced to go to the Christmas gathering with a pronouncement that his present is "in transit". Bottom line - add me to the ever growing list of people who are...

Jeffrey M

EMS and Usps Pros and Cons

  • Never provide accurate information
  • Mail delivery person
  • Local post office
  • Usually good delivery
  • Was lost even with tracking
  • Package not delivered
  • Website sucks because you can do nothing except track
  • Customer service
  • Delivery time
  • Do not return calls

EMS and Usps Most Positive Reviews

Top rated reviews
No votes

I sent a package via Priority Mail from my address to myself, just to see what would happen! Sure enough, the package ar...

EMS and Usps Most Critical Reviews

Lowest rated reviews

EMS sucks! I ordered a surfboard (Clayton Glider) from South Africa to Amsterdam Holland, their courier could not be bot...



I have an item of an order placed more than a month ago and it did not get out of the United States yet, and the co...

EMS and Usps Latest Reviews

Recent published reviews

Do not ship through this trash agency

Read all 20 reviews

Waited all day for a package delivery. Tracked it online and the delivery time kept changing. Tracked it again at 5.30...

Read all 2580 reviews

EMS and Usps Products and Services

Most reviewed product and services
  • Ems Delivery Service (8 reviews)
  • Ems Express Delivery Service (2 reviews)
  • Ems Mail Service (1 review)
  • Usps Delivery Service (774 reviews)
  • Usps Mail Service (561 reviews)
  • Usps Customer Care (74 reviews)