PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about EMS and USPS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

EMS
USPS

EMS and USPS Overview

Total reviews
33
2798
Company responses
0
0
Issues resolved
0
18

EMS and USPS Consumer Ratings

Rank
19 out of 126 in Post category
13 out of 126 in Post category
Customer service
12 in category
10 in category
Website
14 in category
11 in category
Reliability
13 in category
10 in category
Exchange, Refund and Cancellation Policy
13 in category
9 in category

EMS and USPS Rating Details

Customer service
1 (22 reviews)
1.4 (850 reviews)
Reviewer's quote

Hello,I don't know who will read this but if they do then take a good look at this review!because ems courier service is the worst Delivery service on the planet!I hope I can try too shut them down because of the stupidest shipping in the world!don't ever waste your time and money cause will never...

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NO REAL INFORMATION FROM CUSTOMER SERVICE..

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Website
1 (19 reviews)
1.9 (748 reviews)
Reviewer's quote

...There is no way to contact EMS even though it says you can on their website. This company sucks..

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...According to the post office website the parcel departed from the United States, then, without any arrival to Russia, it departed from that country. In a few days, it departed from the USA one more time as well as from Russia. Could it be an explanation of this contradictory information?..

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Reliability
1 (18 reviews)
1.4 (741 reviews)
Reviewer's quote

Dozens of parcels lost. No help whatsoever. No one to contact. No one cares. Horrid company. Horrid experience. Weeks and weeks of no updates, and no progress on the shipping. It's as if all my packages went straight in the garbage. Along with my money.

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...USPS may be cheaper but woefully inadequate on delivery times and reliability. Dismal and disappointing it now renders them a mail service we shall only use if no other options available from a vendor..

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Exchange, Refund and Cancellation Policy
1 (18 reviews)
1.5 (554 reviews)
Reviewer's quote

And it costs $40 to $60 to sendm just like FedEx, but the speed of delivery is slow and often it becomes stuck at Customs or disappears without refund. Why I stopped using EMS because I was sending personal correspondence within the EU, which means no Customs, right? Wrong. They (EMS, and their...

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...No refund was available. The guys at the post office was a jerk. But guess what, they got us...

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EMS and USPS Pros and Cons

Pros
  • Never provide accurate information
  • Cheap
  • Mail delivery person
  • Local post office
  • Usually good delivery
Cons
  • Package was not delivered
  • Loss
  • Cannot contact customer service from website
  • Customer service
  • Delivery time
  • Do not return calls

EMS and USPS Most Positive Reviews

Top rated reviews
No votes
5

I sent a package via Priority Mail from my address to myself, just to see what would happen! Sure enough, the package ar...

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No votes
5

The problem is probably not with the USPS,The problem is you probably do not make your payment's on time anyway's and...

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EMS and USPS Most Critical Reviews

Lowest rated reviews
1

EMS sucks! I ordered a surfboard (Clayton Glider) from South Africa to Amsterdam Holland, their courier could not be bot...

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1

Hi,

I have an item of an order placed more than a month ago and it did not get out of the United States yet, and the co...

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1

I ordered a item from China in March it's now July and still haven't got it. Item has been reshipped 5 times and...

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1

Never ship anything through USPS even to next door. I sent a birthday gift to my friend and payed to have it on time....

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EMS and USPS Latest Reviews

Recent published reviews
1

Dozens of parcels lost. No help whatsoever. No one to contact. No one cares. Horrid company. Horrid experience. Weeks...

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1

I sent the parcel to Russia by USPS Priority Mail Express International on July 11th, 2020. Then, I started to receive...

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No votes

To check my important/urgent parcel EE790150668TW.
Want to know where it is now? Pulau Pinang?

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1

It seems to be a common trend for packages to sit idle in distribution centers for a week or so lately. I have a...

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EMS and USPS Products and Services

Most reviewed product and services
  • Ems Delivery Service (11 reviews)
  • Ems Express Delivery Service (4 reviews)
  • Ems Mail Service (1 review)
  • Usps Delivery Service (821 reviews)
  • Usps Mail Service (573 reviews)
  • Usps Customer Care (79 reviews)