PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Empower Laptop and Otterbox as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Empower Laptop
Otterbox

Empower Laptop and Otterbox Overview

Total reviews
31
335
Company responses
0
0
Issues resolved
0
2

Empower Laptop and Otterbox Consumer Ratings

Rank
135 out of 1794 in Appliances and Electronics category
104 out of 788 in Gadgets and Accessories category
Customer service
75 in category
72 in category
Product or Service Quality
83 in category
69 in category
Value for money
117 in category
108 in category
Exchange, Refund and Cancellation Policy
67 in category
68 in category

Empower Laptop and Otterbox Rating Details

Customer service
2.6 (25 reviews)
1.9 (163 reviews)
Reviewer's quote

Make your own mind up, how is this for customer service? I have already paid for this order...

Read full review

95, so I contacted their customer service to adjust price or return the product, they did not accept to price match and need me to pay for shipping back and restocking fee. This is not acceptable, dont buy from their website, there prices are higher than other authorized dealer. They need to stop...

Read full review
Product or Service Quality
2.6 (25 reviews)
2 (168 reviews)
Reviewer's quote

...As we have had the m board independently tested we know it is faulty, yet they still ask if we are sure it is their product!!..

Read full review

...When a Faulty product causes something to be damaged company should be standing behind it. Not just offer to replace faulty product..

Read full review
Value for money
2.5 (25 reviews)
2 (131 reviews)
Reviewer's quote

DO not buy! They ship defective parts, they illegally misrepresent values to customs. They offer a refund if you return the part at your cost. ($124 was the cheapest I could find in the USA for return cost)...

Read full review

...I hate it and I threw the box away so I can't get my money back..

Read full review
Exchange, Refund and Cancellation Policy
2.5 (24 reviews)
1.7 (110 reviews)
Reviewer's quote

Was then told that a refund is available once both boards are sent back. After I requested the return postage in the refund was told "We're not bear the shipping cost for your return since these two motherboards are fully functional. " This company is now being investigated by the Australian...

Read full review

You then told me NOT to refuse the item via courier as this would affect my refund (however if I had done this Iwould have had the item sent right back to you) and you told me that you would send a shipping lable. Then after accepting the package you told me that I would have to pay the return...

Read full review

Empower Laptop and Otterbox Pros and Cons

Pros
  • Price
  • Good customer service
  • Quality of product
  • Size and color
  • I like their site
Cons
  • Professional business etiquette
  • Told commit felony to effect cheaper return - lying to customs
  • Y no me envian el producto
  • Customer service
  • Shipping sucks
  • Product and customer service

Empower Laptop and Otterbox Most Positive Reviews

Top rated reviews
5

Habe jetzt schon drei mal hier bestellt, und bin bis jetzt immer innerhalb von drei Wochen mit einem bestens...

Read full review
5

Your website is very hard to use. I would rather never buy a case from your company again and actually destroy my...

Read full review
5

Quisiera devolver una placa base para un Pc Acer aspire X1430 que recibí hace unos días.
La placa funciona correctamente...

Read full review
5

I had ordered a screen protector from Otterbox, but then realized I actually didn't need it. I called to cancel the...

Read full review

Empower Laptop and Otterbox Most Critical Reviews

Lowest rated reviews
1

Acquistato MB ... Arrivata non funzionante. Rispedita,a spese mie, arrivata altra MB...non funzionante. I...

Read full review
1

When I use the word "replace" I have in mind receiving something that can actually work for my GS4, as distinct from "re...

Read full review
1

Leur carte mère ne fonctionne pas. Ecran noir et diode power clignote en permanence. Ils m'envoient comme preuve une...

Read full review
1

I placed an order for an ipad mini case for my autistic son's ipad mini on 11/30/2014. My confirmation email stated...

Read full review

Empower Laptop and Otterbox Latest Reviews

Recent published reviews
1.2

Encomendei uma motherboard que após pagamento sou informado que não existe stock. Demoraria vários dias para arranjar...

Read full review
1.2

Case is suppose to protect your phone. $90.00 case bends so obviously faulty and when contacted Otterbox happily agreed...

Read full review
1

Bad Seller. They cheated me for $122.

Read full review
No votes

I was send the wrong case for my samsung galaxy s10

Read full review

Empower Laptop and Otterbox Products and Services

Most reviewed product and services
  • Empower Laptop Customer Care (4 reviews)
  • Empower Laptop Shipping Service (2 reviews)
  • Otterbox Cell Phone Case (50 reviews)
  • Otterbox Iphone 6 Cell Phone Case (15 reviews)
  • Otterbox Customer Care (13 reviews)