PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Empower Laptop and Gearbest as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Empower Laptop
Gearbest

Empower Laptop and Gearbest Overview

Total reviews
31
3567
Company responses
0
0
Issues resolved
0
58

Empower Laptop and Gearbest Consumer Ratings

Rank
135 out of 1794 in Appliances and Electronics category
38 out of 788 in Gadgets and Accessories category
Value for money
117 in category
31 in category
Product or Service Quality
83 in category
27 in category
Customer service
75 in category
25 in category
Exchange, Refund and Cancellation Policy
67 in category
19 in category

Empower Laptop and Gearbest Rating Details

Value for money
2.5 (25 reviews)
3.8 (2039 reviews)
Reviewer's quote

They sent out a faulty motherboard and now expect us to believe that when we send it back they will test it and be truthful about the result. Avoid like the plague unless you want to lose money!!!! Not only will you pay for the faulty motherboard, you will pay to ship back to them, and then a...

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Im very excited with their custommer support !! I suggest it mainly for electronics purchases because it is value for money. I bought the Xiaomi AMAZFIT Sports Bluetooth Smart Watch - RED CHINESE VERSION and I am interested in buying 2 cell phones even though it has a very good price compared to...

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Product or Service Quality
2.6 (25 reviews)
3.4 (2206 reviews)
Reviewer's quote

Make your own mind up, how is this for customer service? I have already paid for this order...

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Product was shipped on April 20th I've been trying to track the package and it keeps saying the same thing pending in Columbus Ohio. Here it is now going into June I can't get a hold of anybody customer service, no one's answering my emails, and when I try to put a ticket in on the website it...

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Customer service
2.6 (25 reviews)
3.1 (2478 reviews)
Reviewer's quote

...It was DOA, customer service includes pictures of some MB outside the box all plugged up and working. The problem must be with the customers computer or install, they say..

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...Want to refund and customer service said to wait. I hate them!!!!!..

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Exchange, Refund and Cancellation Policy
2.5 (24 reviews)
3.2 (2324 reviews)
Reviewer's quote

...They offer a refund if you return the part at your cost. ($124 was the cheapest I could find in the USA for return cost). They will offer to send a second part if you pay shipping (their cost $30) again broken...

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...I received one email on 13 March 2020 to say item not in stock and that I could either continue to wait or exchange item. They have no other IPX8 headphones for swimming on their website but still advertise the item ordered that is not in stock. I have sent 8 emails over 5 months...

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Empower Laptop and Gearbest Pros and Cons

Pros
  • Price
  • Good customer service
  • Prices
  • Price
  • Customer service
Cons
  • Professional business etiquette
  • Told commit felony to effect cheaper return - lying to customs
  • Y no me envian el producto
  • Horrible customer service
  • Customer service
  • Customer care

Empower Laptop and Gearbest Most Positive Reviews

Top rated reviews
5

Habe jetzt schon drei mal hier bestellt, und bin bis jetzt immer innerhalb von drei Wochen mit einem bestens...

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5

My first experience with this store. I bought mainly on Ali. I was looking for a permanent place to buy original...

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5

Quisiera devolver una placa base para un Pc Acer aspire X1430 que recibí hace unos días.
La placa funciona correctamente...

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5

Soy de mexico y comprar por internet en el extranjero siempre ah sido un volado, para mi suerte lo heche a gearbest y qu...

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Empower Laptop and Gearbest Most Critical Reviews

Lowest rated reviews
1

Acquistato MB ... Arrivata non funzionante. Rispedita,a spese mie, arrivata altra MB...non funzionante. I...

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1

Saw a review on a drone that i liked that was tied to GEARBEST looked on there site and found one that looks like a...

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1

Leur carte mère ne fonctionne pas. Ecran noir et diode power clignote en permanence. Ils m'envoient comme preuve une...

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1

0 percent trust from http://www.scamadviser.com/check-website/gearbest.com

Worst experience using online ordering. Afte...

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Empower Laptop and Gearbest Latest Reviews

Recent published reviews
1.2

Encomendei uma motherboard que após pagamento sou informado que não existe stock. Demoraria vários dias para arranjar...

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No votes

Issues not resolved I cannot get them on the phone they are not responding to emails. There is no way to give this...

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1

Bad Seller. They cheated me for $122.

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3.5

I have still not received the following orders: 20032400923307114869 ordered 24/3/20 20041600982910420269 ordered 16/4/2...

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Empower Laptop and Gearbest Products and Services

Most reviewed product and services
  • Empower Laptop Customer Care (4 reviews)
  • Empower Laptop Shipping Service (2 reviews)
  • Gearbest Shipping Service (814 reviews)
  • Gearbest Customer Care (486 reviews)
  • Gearbest Website (157 reviews)