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Empirepatio

Furniture and Decor
Has verified representatives
  • 0 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 17 TOTAL REVIEWS
  • $947 CLAIMED LOSSES
  • $95 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Website
  • Fit and appearance 1

Customers don't like

  • Warranty issues2
  • Refund policy2
  • Warranty policy1
  • Return policy and quality of product1
  • Fact that it was not waterproof1
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HayNeedle

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 102 TOTAL REVIEWS
  • $11.4K CLAIMED LOSSES
  • $394 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Website
  • Array of products 2
  • Quality of small products 1
  • Product selection and prices 1
  • Product looked good in pix 1
  • Delivery 1

Customers don't like

  • Customer service6
  • Poor quality of product and return policy3
  • Entire experience3
  • Process to return wrong item and receive correct one2
  • Delivery and failure to deliver the correct product2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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