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Empire Today

Household Services
Has verified representatives
  • 4 ISSUES RESOLVED
  • 792 COMPANY RESPONSES
  • 802 TOTAL REVIEWS
3.2
Customer service
Staff
Turnaround Time
Reliability
Diversity of Products or Services
  • Initial contact 4
  • But not to repair it 4
  • Came to my home 3
  • People were very courteous 3
  • Were quick to install 2

Customers don't like

  • Lack of caring7
  • Customer service7
  • Horrible customer service4
  • Quality of the job4
  • Way the installation went and the end product3
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Warrantech

Household Services
  • 1 ISSUES RESOLVED
  • 165 TOTAL REVIEWS
  • $91.1K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.2
Customer service
Staff
Turnaround Time
Reliability
Diversity of Products or Services
  • Answered the phone 4
  • That they answred the phone 1

Customers don't like

  • Run around4
  • Long hold periods4
  • Refused to reactivate repair order3
  • Supervisors not available3
  • Unprofessionalism2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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