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Empire Today

Household Services
Has verified representatives
  • 5 ISSUES RESOLVED
  • 809 COMPANY RESPONSES
  • 825 TOTAL REVIEWS
3.2
Customer service
Staff
Website
Reliability
Turnaround Time
  • Initial contact 4
  • But not to repair it 4
  • Came to my home 3
  • People were very courteous 3
  • Originally liked salesperson - 3

Customers don't like

  • Horrible customer service7
  • Lack of caring7
  • Quality of the job4
  • Job quality3
  • Way the installation went and the end product3
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Trane

Equipment
  • 0 ISSUES RESOLVED
  • 23 TOTAL REVIEWS
  • $23K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.2
Customer service
Staff
Website
Reliability
Turnaround Time
  • Service technician 1

Customers don't like

  • Customer escalation team1

Products by Trane

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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