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Empire Today

Household Services
Has verified representatives
  • 5 ISSUES RESOLVED
  • 821 COMPANY RESPONSES
  • 837 TOTAL REVIEWS
3.2
Customer service
Staff
Reliability
Website
Turnaround Time
  • Initial contact 4
  • But not to repair it 4
  • People were very courteous 3
  • Originally liked salesperson - 3
  • Came to my home 3

Customers don't like

  • Lack of caring8
  • Horrible customer service7
  • Quality of the job4
  • Way the installation went and the end product3
  • Job quality3
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Stanley Steemer

Household Services
Has verified representatives
  • 3 ISSUES RESOLVED
  • 528 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.0
Customer service
Staff
Reliability
Website
Turnaround Time
  • Timely service 8
  • Technicians were polite 4
  • Workmen were polite 3
  • Finished product 3
  • Emplyees 3

Customers don't like

  • Service6
  • Cleaning of carpets6
  • Unprofessional4
  • Customer service3
  • Rush2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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