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Empire Today

Household Services
Has verified representatives
  • 5 ISSUES RESOLVED
  • 820 COMPANY RESPONSES
  • 836 TOTAL REVIEWS
3.2
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Initial contact 4
  • But not to repair it 4
  • People were very courteous 3
  • Originally liked salesperson - 3
  • Came to my home 3

Customers don't like

  • Lack of caring8
  • Horrible customer service7
  • Quality of the job4
  • Way the installation went and the end product3
  • Job quality3
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Servpro

Household Services
  • 0 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
1.4
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Initial quick response 2
  • It when they left 1
  • Initial work estimate and diagram complete with job description 1
  • Friendly technicians 1

Customers don't like

  • Whole experience1
  • Theives1
  • Poor customer service1
  • Owner went back on agreement on how to do job1
  • No-shows for ten days1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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