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Empire Today

Household Services
Has verified representatives
  • 3 ISSUES RESOLVED
  • 581 COMPANY RESPONSES
  • 772 TOTAL REVIEWS
2.8
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Initial contact 4
  • But not to repair it 4
  • Came to my home 3
  • People were very courteous 3
  • Were quick to install 2

Customers don't like

  • Customer service12
  • Horrible customer service9
  • Lack of caring9
  • Quality of the job7
  • Way the installation went and the end product7
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Servpro

Household Services
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $6.5K AVERAGE LOSS
1.3
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Initial quick response 2
  • Friendly technicians 1
  • Initial work estimate and diagram complete with job description 1

Customers don't like

  • Dishonesty3
  • Bill for services they do not perform2
  • Poor customer service2
  • Theives1
  • Yelled at by owner1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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