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Empire Today

Household Services
Has verified representatives
  • 5 ISSUES RESOLVED
  • 821 COMPANY RESPONSES
  • 837 TOTAL REVIEWS
3.2
Customer service
Staff
Reliability
Website
Turnaround Time
  • Initial contact 4
  • But not to repair it 4
  • People were very courteous 3
  • Originally liked salesperson - 3
  • Came to my home 3

Customers don't like

  • Lack of caring8
  • Horrible customer service7
  • Quality of the job4
  • Way the installation went and the end product3
  • Job quality3
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Service America

Household Services
  • 0 ISSUES RESOLVED
  • 57 TOTAL REVIEWS
  • $30.4K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.3
Customer service
Staff
Reliability
Website
Turnaround Time
  • Some of the people were nice 2
  • Service tech 2
  • But ineffective in getting proper installation 2
  • Service techs were good 1
  • Service techs 1

Customers don't like

  • Customer service9
  • Unreliable scheduling and fraudulent information3
  • Misleading repair replace1
  • Clueless serviceman1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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