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Empire Today

Household Services
Has verified representatives
  • 5 ISSUES RESOLVED
  • 824 COMPANY RESPONSES
  • 840 TOTAL REVIEWS
3.2
Customer service
Staff
Reliability
Website
Turnaround Time
  • Initial contact 4
  • People were very courteous 3
  • Originally liked salesperson - 3
  • Came to my home 3
  • Were quick to install 2

Customers don't like

  • Horrible customer service27
  • Lack of caring8
  • Quality of the job4
  • Way the installation went and the end product3
  • Job quality3
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Roto Rooter

Household Services
  • 1 ISSUES RESOLVED
  • 487 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.8
Customer service
Staff
Reliability
Website
Turnaround Time
  • Came on time 4
  • Repairman 3
  • Worked all hours 2
  • Job well done 2
  • Courteousness of dispatcher 2

Customers don't like

  • Poor customer service10
  • Overpriced7
  • Crazy hourly rate4
  • Being massively overcharged4
  • To expensive3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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