Empire Today vs Roto Rooter

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Empire Today

Household Services
  • 3 ISSUES RESOLVED
  • 756 TOTAL REVIEWS
  • $700K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
2.6
Customer service
Staff
Website
Turnaround Time
Diversity of Products or Services
  • Initial contact 4
  • But not to repair it 4
  • Came to my home 3
  • People were very courteous 3
  • Were quick to install 2

Customers don't like

  • Customer service14
  • Horrible customer service9
  • Lack of caring9
  • Quality of the job8
  • Way the installation went and the end product7

Products by Empire Today

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Roto Rooter

Household Services
  • 1 ISSUES RESOLVED
  • 456 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.9
Customer service
Staff
Website
Turnaround Time
Diversity of Products or Services
  • Came on time 4
  • Courteousness of dispatcher 2
  • Job well done 2
  • Repairman 2
  • Worked all hours 2

Customers don't like

  • Overpriced14
  • Being massively overcharged9
  • Poor customer service9
  • Crazy hourly rate5
  • Way they swindle customers4

Products by Roto Rooter

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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